B

5 Messages

 • 

176 Points

Wed, Nov 23, 2022 7:11 PM

Answered

Filtering Title Details inputs

Hello;

I recently added a new title to IMDb that I am involved with, and made a mistake in entering the run time of 1 hour and 42 minutes. I did not notice, if there is a label on the entry field, that run length needed to be entered in minutes, and I entered 1:42 instead. Shouldn't there be a validation that the entry should only be integers, with no special characters? Or would it be straightforward to add a unit convertor to change a hours:minutes entry into straight minutes?

When my colleagues on the project pointed it out, I entered the change right away, but it's still showing up with the wrong run time. Any other changes made yesterday have shown up as corrected, but this one is still wrong. Any thoughts or comments?

Accepted Solution

Maya

Employee

 • 

639 Messages

 • 

6.9K Points

14 days ago

Hi bmcraec-

I have done some further investigation and I can see that a running time correction was submitted on November 22nd but it was declined which this is why the information did not appear as corrected/updated. 

Now, I have gone ahead and approved the correction to the respective running time of 102 min (1 hr 42 min) and the changes are already live on the site The Art of Healing (????)

For future reference, you are welcome to review our following running times Help Guide

I hope this helps and let us know if you have any further questions/issues. 

Cheers! 

Champion

 • 

11.5K Messages

 • 

299.2K Points

15 days ago

If your correction was submitted before the 23rd it should probably have been processed by now. There should be a status if you check the tracking in your history. You can also post the reference number here for further help from IMDb staff.

I'm not sure what you entered to submit the incorrect entry. The form rejects "1:42", as far as I can tell.

(edited)

5 Messages

 • 

176 Points

14 days ago

Thank you. I wonder why my correction was rejected?

Maya

Employee

 • 

639 Messages

 • 

6.9K Points

@bmcraec​ Your welcome!

It seems the editors were unable to verify it as it did not have an explanation for the correction. However, I can see there was a mistake when submitting it with the explanation you posted above. 

5 Messages

 • 

176 Points

Ah. Well, I certainly won't make that mistake again, for future title submissions. Is there a different interface available for larger studios who probably submit several titles at once? The UI is pretty thorough, but I expect that having some kind of batch processing template might make the workload smoother and less problematic of issues like this.