B

10 Messages

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162 Points

Monday, May 3rd, 2021 5:40 PM

Closed

Fake ratings and reviews

Last night I watched a movie right after it came to Amazon Prime in the UK. I checked the IMDb score and it was >9, which was suspicious, but I guess it had only been shown to friends and festival audiences... Overnight the score has dropped to less than 5. I wonder if the IMDb algorithm is broken or someone is actually trying to sabotage an indie film VOD premiere? I find it hard to believe that more than a dozen viewers (all after midnight) were so upset that they rushed straight to IMDb to give ratings of 1 and 2, yet nobody has reviewed it on Amazon Prime... Why doesn't IMDb do anything to cleanse fake ratings and reviews? 

Employee

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7.3K Messages

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179.3K Points

4 years ago

@barcode  We are aware of your post on https://nofilmschool.com/boards/questions/fake-ratings-and-reviews-imdb  -- please note that Sprinklr is a community support system where most people posting are other customers and not employees.  Employees are always tagged as such in their replies as you can see under my name on this post.  The person who originally replied was not an employee and was therefore not speaking on behalf of IMDb. They have since been banned from this community for violation of our community guidelines such as those they exhibited in their reply to you.  We are sorry this happened to you. 

To contact IMDb privately and directly please use the form at https://help.imdb.com/contact

However all we can say about ratings is covered in the extensive FAQ at https://help.imdb.com/article/imdb/track-movies-tv/ratings-faq/G67Y87TFYYP6TWAV

10 Messages

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162 Points

@Col_Needham thanks

This is a more professional response than the previous ones.

I contacted IMDb privately before writing here or on NFS and all I got was a link to the FAQ. 

9 Messages

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288 Points

@Col_Needham Long time user since 1997, noticed that the problem with the imdb voting system is, it's really is kinda biased against smaller indies films and int'l films. Seems like while imdb is trying to be "fair" by weeding out trolls and self-promoting ratings, it tends to err consistently on the side of the trolls. I've seen films drop from 7.3 to 5.6 in a matter or 3 votes -- and remain at 5.6 even after 10 more votes. Seems very strange, and unfair to smaller films. The algo isn't perfect, I get that, but there should be a system where smaller producers/directors could appeal or have some way of correcting any errors the algo / weighted system is making. Since it's obvious it can't fully detect BS ratings (on both sides of the spectrum). Someone actually tested this, by voting a 10 on a small film with fewer than 100 votes, and the overall score kept dropping.... which is strange, you'd think it would get weeded out... instead it hurt the overall score! Problem is, with indies maybe someone really liked the film or wanted to support the director or actor and tried to give a high score, only to end up sabotaging the over all score unwittingly. And thus what would normally be a decent score, ends up looking like a crap movie no one wants to give a chance of. Also, with int'l films, sometimes fans of an actor try and flood the votes to support, and conversely, haters also like to go dump on a movie because of an actor/actress, and also end up ruining it -- yet the algo doesn't seem to notice. Maybe the algo can be tweaked to have the threshold of "10,000 votes thing", be dropped to a lower threshold for indie and foreign films?