S

1 Message

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72 Points

Monday, March 14th, 2022 6:02 PM

Closed

Solved

Dissapointed with the processing time of submitted review.

Dear IMDb team,

It is making me really sad that you are taking too much time to update on the submitted review on The Kashmir Files. I recently on 11th March 2022 to be specific, I wrote a review to help out people to get some necessary information regarding the movie The Kashmir Files, so that people can get an idea whether they should watch the movie or not. Now I ca understand that it might take time to process some reviews on your list and it is might be done by some kind of AI or bot. And to which I have no issues, but surprisingly people's review which are submitted even later are being updated and shown on the list, where as my review has not been updated yet and I have not received any feedback about it from IMDb's team via e-mail or anything. So, my request is to kindly make the betterment in your system and make sure that you are updating the reviews and showing them on the list, otherwise people like me who are enthusiast about movies and want to talk about on IMDb, will get demotivated and will eventually leave IMDb.

Thank you!

Employee

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1.5K Messages

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16.7K Points

3 years ago

Hi sarmabrith-

Our editors are working through the reviews as quickly as possible and they will be process shortly. 

We currently have 9,412 pending User Reviews processed through March 6th. If your submission was made after March 6th, I encourage yo to keep an eye on our current Data Processing Times page to get an estimate as to where your User Review submission will be handled.

You are also welcome to post your 18-digit submission reference number associated with your review on "The Kashmir Files" and our staff can check the status for you.

Thanks!