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Friday, December 2nd, 2022

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Difficulty replacing primary title image

The primary title image for a film from my studio is incorrect. I have tried to replace it by selecting the poster image for the film but get the following error message:

"The existing primary has been provided by a studio partner and is not editable."

Thoughts?

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3 years ago

Hi, FilmGuy15. Welcome to the IMDb Community forum! Would be so kind as to have a look at the contents of the IMDb Help article found at https://help.imdb.com/article/contribution/industry-professional/imdb-title-scorecard/GR6ELNEMQZADBQ2B# and report back here whether or not following the instructions for pertinent situation was helpful to you?

How do I change a poster for my title?

Please note, if you have previously set a primary poster image on your title via Scorecard - you will be unable to select another primary from the gallery. Instead, you will need to submit a new image to replace the poster. 

 

1. Follow the same steps as adding a new poster. Note: Instead of clicking “Add” you will see a hyperlinked number on the “Posters” column. This number represents the total number of previous poster images on file for the title.

2. Click the hyperlinked number, then browse to find a locally saved poster image.

3. Click the “Upload” button

4. Once the poster image is uploaded, check the “Make primary image” box in the upper right corner. You can include copyright and actor metadata on this screen as well.

5. Click “Publish.” Scorecard images typically go live within one hour.

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@jeorj_euler​ Thank you so much. 

10.7K Messages

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You're very much welcome, FilmGuy15. Spread the word please.