Difficulty getting on screen credits listed - “Badly formatted”

Hi Ozzy,

Thank you for getting back to me so swiftly.

I understand that “Puppeteer” is usually listed as “Additional Crew”, and whilst this is being contested, I do appreciate this is currently the case.

In the instance of the Fire Demon sequence in “Flames of Disaster”, it’s in the style of a “high school musical” performance within the episode. As such, we are all actors playing the role of “Puppeteers” within the story, and appear ourselves on screen as “Fire Demon Puppeteers”. I can submit screen shots from the episode to verify this, along with our on screen credit.

For this reason, I do believe that Cast is the correct department for these credits.

I hope this helps clarify the situation. Let me know how best to proceed!

Many thanks!

Iestyn

Hi @iestynevans,

Thank you for your additional information. However, we have verified that these credits do not appear in the cast section of the on-screen credits and as per our policy, they must be listed in the Additional Crew section of the episode page's credits. Please see our Help article:

We list only acting roles in the Cast section of a film, so other types of performances need to be added under the proper data section. For example: voice-overs, looping, ADR work, stand-ins, photo doubles and puppeteers belong to Additional Crew; stunt performers and stunt doubles belong to the Stunts section, etc.

Cheers!