S

9 Messages

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222 Points

Friday, September 2nd, 2022 8:25 PM

Solved

didn't submitting.

Fran

Employee

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663 Messages

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6.9K Points

5 months ago

Hello sithumsilva,

Could you helps us posting a screegrab for the error that you have submitting data?

9 Messages

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222 Points

@Fran​ yeah I can

9 Messages

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222 Points

5 months ago

those are  my reference number the page. yesterday I edit my page be but still this page not submitting approve yet. pls check and submit it.

thanks.

220902-202141-649200

220902-201004-660200

220902-195821-628200

Note: This comment was created from a merged conversation originally titled didn't submitting

Champion

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4.7K Messages

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115.4K Points

@sithumsilva​ 

Are you checking the Processing Times page?

https://contribute.imdb.com/times

Not all updates are processed immediately.

Fran

Employee

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663 Messages

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6.9K Points

5 months ago

Hello sithumsilva,

The reference numbers provided are not showing any update submitted. What problem do you have when submitting updates? Can you post a screenshot of the error?

From what I can see on your profile, you are saving the updates, instead of submitting the updates, which is why the numbers provided don't work, please submit the updates for our staff to take a look.

I encourage you to take a look at our help guide for instructions and details how to submit.

9 Messages

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222 Points

@Fran​ ok I'll send

9 Messages

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222 Points

5 months ago

220905-053512-782200. someone can submit this immediately!

thanks 

Note: This comment was created from a merged conversation originally titled didn't submit