25 Messages

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332 Points

Friday, June 23rd, 2023

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Deleting uploaded images

I am a unit stills photographer on a particular film and I have added two images to the gallery. One of the actresses in the image has asked if they can be removed which I have agreed to do as a courtesy although she doesn't have kill rights or anything. I cannot work out how to delete them.

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Employee

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3.6K Messages

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36.3K Points

2 years ago

Hello patrick_baldwin,

You can submit a request to IMDb to remove an image by using the  option listed at the bottom of the image viewer. Keep on mind that you need to provide a reason why you are requesting the images to be deleted for our staff to check for you. We will only remove images if they are on breach of our Images guidelines.

25 Messages

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332 Points

2 years ago

I have done that but the issue speaks to her modesty with the garment she is wearing so I have flagged it as inappropriate because that was the nearest criterion to what the issue is although in the statement I didn't mention that. I just said the she had requested they be withdrawn.

Employee

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3.6K Messages

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36.3K Points

2 years ago

Hello patrick_baldwin,

We will only remove images if they are on breach of our Images guidelines. The submissions are rejected because our editors considered that the provided reason is not valid to approve a deletion, there needs to be a breach of the guidelines to get the deletions through.

(edited)

25 Messages

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332 Points

2 years ago

The actress involved is in distress because the costume violates her modesty. Surely that becomes an inappropriate image? Does IMDB really want her distress to continue in perpetuity for the sake of two photographs? I uploaded these images in good faith but clearly I was in error given the violation of her modesty which was subsequently pointed out to me. I am acting in good faith here and trying to end her distress as quickly as possible.  

Employee

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3.6K Messages

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36.3K Points

2 years ago

You can re submit a deletion for our editors to validate for you and include the most of information you can, however images that have been reported to us as violating our content guidelines, we may remove images at our discretion based on editorial guidance. 

25 Messages

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332 Points

2 years ago

Thank you but you haven't answered my question that it seems IMDB is happy to continue her distress? Surely this should be an overriding and prioritised issue?

25 Messages

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332 Points

2 years ago

So I checked and one of the two images which are almost identical so exhibit the same issue has been removed which I thank you for but the other one for which I resubmitted with information about who exactly it is and her continued distress and it has been declined. I really do not understand this inconsistency. If you are willing to remove one image why not the other?!

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Employee

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18.2K Messages

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321.3K Points

Hi @patrick_baldwin​ -

I reviewed this recent image removal request and can confirm that it was declined as the image does not violate our guidelines.  Therefore, the image will need to remain listed on the site.

25 Messages

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332 Points

Please explain to me why you removed an almost identical image but not this one. They are almost indistinguishable. This makes no sense and I reiterate that by doing this you are perpetuating this actresses distress. 

Employee

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18.2K Messages

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321.3K Points

Hi @patrick_baldwin​ -

If the image was removed it is likely because it was either a duplicate or a very similar still image from the same scene.  So if the image was almost identical to the existing live image, then we would have allowed for the removal as to avoid duplicate images from the same scene.

I hope this helps clarify.

25 Messages

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332 Points

Please explain why you are not prepared to consider the impact this non removal is going to have on this actresses mental health going forward?  She is in distress and reached out to me. Clearly it is an issue of distress for her. 

25 Messages

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332 Points

2 years ago

I am begging you to please consider the distress that this is causing to the actress. This surely qualifies as an inappropriate image. Her costume is so tight that her pubic bone is outlined. Please please consider it's removal on the grounds of decency if nothing else.

Employee

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18.2K Messages

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321.3K Points

2 years ago

Hi @patrick_baldwin -

As I mentioned previously, the image is not in violation of our guidelines and will not be removed.  However, we can untag the actress' name from the image so that it will not display within the photo gallery on her name page.  If you would like us to untag, confirm the name here and our staff can assist.

1 Message

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70 Points

@Michelle

Hi Michelle, I am the business & legal adviser with the AOP, a trade association of which @patrick_baldwin is a professional member. I think there may be some issues of data protection here, that are worth being mindful of, in regard to Patrick's not unreasonable request to ask for the image in question to be removed, or even replaced with another that addresses the issue of the actress' distress. I think this is worth sorting out, despite your insistence that none of your own guidelines have been breached and therefore the image will not be removed. Feel free to get in touch offline with me, if you need to. With thanks, Nick Dunmur.

25 Messages

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332 Points

@Michelle​ This is a public forum. Can you provide me with another method to communicate her name otherwise anybody can then go and look at her which just will add to the distress?

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17.3K Points

@patrick_baldwinhttps://help.imdb.com/contact

For private/confidential matters.

25 Messages

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332 Points

2 years ago

Forgive me but I am completely baffled at the inability of IMDB to acknowledge the distress that this is causing to the actress.  If you are prepared to untag her it seems that somewhere you do recognise the problem  but are treating your guidelines as completely binary and are refusing a humane request. I am quite frankly staggered. I have asked twice for an explanation as to why IMDB is prepared to continue her distress in perpetuity and have yet to receive an answer. In this age of a better understanding and acceptance of mental health issues it seems at odds with that that IMDB will not address this issue which is of great importance to this young actress at the start of her career. Removing her tag from the image will still leave the image available to public view. Please understand this is traumatic for all concerned and could be addressed very easily.

25 Messages

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332 Points

2 years ago

Can I propose that I upload a revised version of the same image that resolves the issue and then the inappropriate version can then be deleted as a duplicate?

25 Messages

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332 Points

2 years ago

As the copyright owner and originator of this image I think I at least deserve a respectful reply to my requests. I make these requests in good faith and yet i am not even afforded the courtesy of a reply.

25 Messages

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332 Points

2 years ago

A solution of sorts was suggested by Michelle earlier in the thread which involved untagging the actress on her page. I replied to this a couple of days ago that while I would like to do this I cannot name the actress here as it is a public forum. I need a link to communicate the name privately so her distress isn't added to by publishing her name here. Can I get a reply to this question. A contributor has posted a link but I need the editor to assure me this arrangement suggested by you will be enacted on so I ask again for a way to communicate the actresses name without publishing it here.

Employee

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500 Messages

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42.2K Points

2 years ago

Patrick: we have deleted the image. It seems like there was a bit of a misunderstanding here re: your request.

To clarify, and for future reference: the reluctance to delete images that are not in direct violation of our content guidelines is typically motivated by the fact that the deletion often affects more than the single individual who is objecting to the photo. When you have 5 or 6 people tagged in a photo, the image appears in all of their galleries, so the deletion affects all of them. In some cases, that could be the only photo they have, or one of a few. So, as it has been pointed out, untagging the person who doesn't want the photo to be associated with their name is a far more preferable option than the removal of the photo from the site.

In any case, just to speed things up and resolve the issue at hand, we've removed the photo. If you have other images from the same title that you're willing to upload and that depict the same group of people, I'm sure they would appreciate if they could be uploaded to make up for the loss of that photo from their gallery.

Please let me know if you have any questions.

25 Messages

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332 Points

@Giancarlo_Cairella​ Can you tell me when that would take effect because I can still see it. It is image 6 of 25.

Employee

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500 Messages

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42.2K Points

Please check again and make sure you force a refresh of the page if you still see the image. If that's the case, please provide the exact URL of the page so I can be sure we're talking about the same photo.

25 Messages

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332 Points

@Giancarlo_Cairella​ Thank you. I feel obliged to say that it is preposterous to call this a misunderstanding. Three times I tried to engage and asked for explanations and each time there was simply no response. Three times someone could have explained the "misunderstanding" but chose to completely ignore my questions made in good faith. I have never felt so disrespected as a copyright holder and photographer. I am appalled that the issue of this actresses distress was completely ignored. It has taken almost two weeks to get to this point. 

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91.1K Points

@patrick_baldwin

IMDb is a database. The idea of a database is to collect data and present it to the world. Do you feel that IMDb should remove a piece of valid data (be it a photograph, or a cast credit or some other piece of information) every time one person wants it removed? If so, how much longer do you think IMDb would be around if they'd delete everything people ask them to delete?

25 Messages

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332 Points

If the material is my copyright then yes I should have the right to have it removed. It's my property not IMDB's. The issue here was an actresses distress and my mistake in uploading it in the first place. Perhaps read the thread properly to see how they didn't bother to address that after multiple opportunities to do so and then just decided it was all a big misunderstanding and removed it.

3.2K Messages

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91.1K Points

@patrick_baldwin​ FWIW, by uploading it, you give IMDb the right to display and use the image content (see "Who owns the image I add?" here: https://help.imdb.com/article/contribution/images-videos/imdb-image-faqs/G64MGN2G43F42PES?ref_=helpsrall# )