Deleting unknown credits

Credits appeared on my page from some production that I had nothing to do with. They denied my request to delete them. How do I get rid of them? Do I have to delete my page and start another one? Will I get charged again?

Responses

Oldest First

Selected Oldest First

_

_Anna_

Employee

•

34 Messages

•

492 Points

11 hours ago

Hi @mannysalazar,

In order for our staff to review, could you please post the 18-digit submission reference numbers for these deletion request?

Cheers!

2

0

M

mannysalazar

2 Messages

•

80 Points

Below are the two requests I submitted, and they both got declined.

#260731-003901-142000 #260730-205011-037000

Like

Reply

10 hours ago

0

F

Fran

Employee

•

4.3K Messages

•

44K Points

Hello mannysalazar

I have checked the contributions and in this case you are deleting the credits and is why you are being rejected. You have to submit a correction, in this case moving the credits that don't belong to you to another page is the way to go.

You can find help and instructions in the Help Articles to move the credits that are not yours.

Like

Reply

13 minutes ago

0

mannysalazar

Deleting unknown credits

_Anna_

mannysalazar

Fran

Related Conversations

Helpful Widget