11 Messages
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170 Points
Deleting erroneous credits is not getting approved even with ample evidence
I spent a while fleshing out cast credits for The Secret World of Alex Mack (1994-1998), and although most of the additions and corrections finally made it through with clear supporting evidence (screenshots and videos of the episode credits), the matter of getting a few incorrect credits deleted is proving much harder. There is one series regular who is not in every episode, and yet is listed here for 8 he's not in. There are a few others with superfluous credits, as well, plus one extra who was listed for the wrong episode (I got the right episode added but can't remove the wrong one), and one "credited as" that I can't get to stick out of a dozen or so for which footage of the credits was otherwise sufficient.
When these submissions are rejected, I get either "unable to verify" or "more evidence required" as the answer. I'm not sure what other evidence I *can* provide, short of going to an IMDb editor's house and screening the full episodes! These are extremely easy things to verify, especially since the series regular credits run at the start of each episode AFTER the episode title, and there aren't secret or nonspeaking appearances by uncredited regulars - they're just NOT IN those episodes. PLEASE tell me what I can do to finish setting the record straight! I understand that deleting factual information would be a bad thing, but this is deleting information that was never based in fact to begin with, and I wish I knew why this wasn't enough proof, OR why editors are apparently so eager to believe the unsubstantiated original data.
Michelle
Employee
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13.4K Messages
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271.2K Points
4分前
Hi htwh -
Regarding the credit for the series regular, to clarify, is this person credited on the episode but not featured on the episode? Or are they neither credited nor featured?
Can you also post the 18-digit submission reference numbers associated with these recently declined submissions? I can then investigate further.
Cheers!
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Michelle
Employee
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13.4K Messages
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271.2K Points
4分前
Hi htwh -
Thanks for clarifying and providing the evidence link within your submissions. I have now approved these credit deletions/corrections, the changes should be live on the site shortly.
Cheers!
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Michelle
Employee
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13.4K Messages
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271.2K Points
4分前
Hi htwh -
All the updates for these episodes should have been made live. Can you take a look and confirm if there are any outstanding issues?
For "Without Feathers", you can submit updates to the existing credits to include the correct credit order numbers, which will adjust the cast list order accordingly on the site.
Cheers!
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htwh
11 Messages
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170 Points
4分前
@Michelle I haven't heard back on this followup (the remaining deletions that have not gone live). Can you look into it please?
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Michelle
Employee
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13.4K Messages
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271.2K Points
4分前
Hi htwh -
My sincere apologies for the delay. I have now made all the remaining credit adjustments as per your reports above, and the changes should be live on the site shortly.
For "Without Feathers", if the cast list is split between the opening credits and end credits; in this case, the two portions should be treated as one long cast list that happens to be interrupted by the show. So you can start the order with the opening cast names, then complete the ordering for the cast listed in the end credits.
Lastly, this was one of my favorite shows growing up, so I truly appreciate all your effort to correct the data!
Thanks again!
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