B

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150 Points

Friday, January 5th, 2024 1:16 AM

Solved

Deleted review?

I am pretty sure I wrote a review for this film:

https://www.imdb.com/title/tt0985056/?ref_=fn_al_tt_1

It was approved and was online for many years. Now it's gone.

It was a very negative review but not offensive, and certainly genuine.

Do you routinely delete negative reviews?

Accepted Solution

Employee

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16.7K Messages

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305.4K Points

4 months ago

Hi @bjacob -

Your User Review has now been reinstated.  Cheers!

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150 Points

4 months ago

Update: I found the review under my list of contributions. It appears to have been (retrospectively) declined:

"Your contribution has been declined.We did not capture a specific reason during processing."

I don't particularly care, but it does make me wonder how genuine are the ratings and review on imdb.

681 Messages

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13.2K Points

@bjacob​ If someone deletes a contribution, it automatically assigns that statement to the old contribution even if removed years later.

Post that contribution number in here, might help a staffer take a look and if it breaches no guidelines, reinstate the review on the site.

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4 months ago

Thank you Michelle. I'd be curious to know what happened tho...

Employee

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16.7K Messages

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305.4K Points

Hi @bjacob​ -

It was reported and incorrectly removed.  As the review didn't violate guidelines I reinstated and took steps to help prevent any future incorrect removals.

I hope this helps!

(edited)

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150 Points

Sure, thank you!