1 Message

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70 Points

Sunday, July 4th, 2021

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delete actor credit

How to fix? Tried deleting an actor credit that should actually be credited to another person. 

But it continues getting declined saying:

"Reason: Unable to verify.

Your contribution has been declined.We have been unable to verify your contribution. Unfortunately we were unable to accept your submission as we were unable to verify the information provided. If your submission was placed via the IMDb.com Desktop title or name page submission form, you now have an option to provide evidence with your additions, as well as corrections or deletions. Please go to your Contribution History, re-load the submission reference and tick the box “provide an explanation to assist in processing this submission” and “check these updates”. The field will become available in the submission form. For all other submissions, please see our Help Site for further information or details on how to contact us."

How can this be fixed? The credit should not be on this account. How can I make this submission verified?

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Champion

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15.7K Messages

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344.2K Points

4 years ago

Try to correct the credit and move it to the other person. You can do this by selecting "Show name?" at the bottom of the form, or you can start from the title page.

Employee

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18.2K Messages

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321.3K Points

4 years ago

Hi e_f_ -

In addition to Peter's comment above, you can find additional information on how to move credits on our Help Guide.

Let us know if you have any trouble submitting the update!