10 Messages
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160 Points
Declined "Unable to Verify" but no one asks me to verify and can't submit verification.
I have several listings on IMDB that have various inaccuracies. For instance, on a few of my short films (I wrote, directed, and produced) I am listed as sound department or camera operator, etc. I submitted these (and other) changes and they get declined because it is "unable to verify." How can I offer any more verification? I am credited as the writer, director, and producer of the films but they won't take my word for it when I say I wasn't the sound guy? What verification do I need? How can I send verification in when no one follows up to request verification?




bderoes
Champion
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5.1K Messages
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118.7K Points
6 years ago
Please read this brief article:
https://help.imdb.com/article/contribution/contribution-information/how-can-i-submit-additional-verification-for-a-credit-submission/GN93ME9NVXHVE36E?ref_=helpsrall
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Grayson
Employee
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578 Messages
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11.2K Points
6 years ago
Hi Jeremy - thank you for sharing your concerns with us.
Our aim is to be the most complete and reliable source of movie, TV, and entertainment information on the web. In order to continue offering our users an accurate and trustworthy service, it is our policy not to alter or delete any kind of correct/factual information from our records.
We have reviewed your request and believe the data listed is factual, as such we cannot remove this as requested.
Thank you for your understanding.
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bderoes
Champion
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5.1K Messages
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118.7K Points
6 years ago
Grayson,
The new thread I was encouraging was _not_ about the _policy_, but about the instructions for resubmission, namely the content of only these responses above:
https://community-imdb.sprinklr.com/conversations/data-issues-policy-discussions/declined-unable-to-verify-but-no-one-asks-me-to-verify-and-cant-submit-verification/5fa06e03c17a062d6ba3e1da?commentId=5fa2ddda35f40c122b56f768&replyId=5fa4375d917fbb3d65011209
and its immediate successor:
https://community-imdb.sprinklr.com/conversations/data-issues-policy-discussions/declined-unable-to-verify-but-no-one-asks-me-to-verify-and-cant-submit-verification/5fa06e03c17a062d6ba3e1da?commentId=5fa2ddda35f40c122b56f768&replyId=5fa43e35bd2550531550a0fe
For instance, the screenshot shows the language from Track Contribution, which says to go to Your Contribution History. We have 2 such histories nowadays:
https://contribute.imdb.com/contributions/history
and
https://contribute.imdb.com/updates/history
I think only this older one provides the ability to reopen the contribution for resubmission.
I think it would be better to provide a link to that history.
The words "re-load the submission reference" might be clearer if replaced by "click on the submission reference number".
It might be better to advise us to just resubmit the item, because a contribution may contain a mixture of accepted and declined items. In addition, the software has (an outdated) restriction that you cannot resubmit from the original for 2 weeks, as discussed on another recent thread.
(edited)
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