Declined "Unable to Verify" but no one asks me to verify and can't submit verification.

My problem is not adding a credit. It is removing a credit. I filled out the whole brief explaining how I wrote, direct, and produced the film but did not do sound design (for instance) but that wasn't enough. You can't prove a universal negative so how do I prove I did not do something? I'm dumbfounded that these changes were declined to remove a credit from my own profile.

Does the title have credits onscreen?

Then try providing the credit roll, or screenshots thereof.

The article provides an explanation of how to provide such evidence.

I read the article.

The films do not have credit sequences. They are micro-shorts.

I'm still confused how as the writer, director, and producer, me saying that I was not a sound designer is not sufficient? It's also frustrating that if I don't want to be credited for something on IMDB it won't just take it off my own profile.

I'd suggest you post the 18-digit contribution number(s) here from your prior attempts, and see what an IMDb employee has to say.

Perhaps they need some proof that you are who you say, and not someone trying to vandalize the site. 

How did the credits get onto those titles in the first place?

#191003-195526-330000

Three of the films listed in this request ticket were from 2012 and I made the original listings. I'm not sure where/how/when the error of the sound editor listing was made.
The third film was from 2009 and I was hired as a camera op but due to the unprofessionalism of the shoot I quit the project on the first day. I do not want to be associated with the project and need my credit removed.

In the ticket it says that I can send more validation instructing - "Please go to your Contribution History, re-load the submission reference and tick the box 'provide an explanation to assist in processing this submission.'"
I have two issues - one, I'm not sure how I can provide any more validation, and two, when I follow these instructions, there is no option, button or tick box saying "provide an explanation to assist in processing this submission." The only option I am given is "Delete selected."

Thanks for the help.

Thanks for trying to help. What is weird is I have been trying to get the 2009 credit taken off since 2009 when I was first credited but that does not show up in my history. Several of the things I have submitted don't seem to show up in my history. I was sure I created the listings for my short films but they don't show up in my submission history. Perhaps IMDB does not have submission history from that long ago? No one else on the (very small) crew would have made the listing and I'm doubtful that a film festival would have created it.

In terms of the 2009 films, unfortunately I can't prove that I didn't get paid. I can't submit an image of a check I never got. I quit verbally and didn't get any other correspondences. I could explain all of this in detail but when I follow the instructions for how to provide additional info, the site does not give me the option that the instructions say it will and I have no way of contacting IMDB for help.

Finally, I am confused by IMDB's philosophy. I would think that IMDB first provides a service to filmmakers, to enable them to list their credits. If a filmmaker does not want a credit, why would IMDB force them to list it? Who does that serve? This lack of service to their primary customers does not make me want to re-sign up for IMDB pro.

Please try to understand my position...

Lets say you get on your IMDB and find that someone added you as the Sound Designer to a short film called "Big Booty." Number one, you don't want to be associated with a film called "Big Booty" and two, you never worked on it...

Now, you follow the standard procedure to report the listing saying you didn't work on the film and the credit is incorrect and needs deleted... but your request gets denied. 

So now you follow their instructions for how to send in additional info only to discover that their instructions don't work and no button saying to submit more info appears (if you can get this to work, please let me know how because I can't seem to figure out what I'm doing wrong...).

But even if the button did appear so you could submit additional info to verify... what would you submit to prove that you were not involved in the production? There's no check, there's no emails, the film isn't online... how would you send "irrefutable evidence" that you had no part in the production?

If you have solutions I would be very interested in hearing those ideas because I've exhausted everything I can think of.

Hi Grayson,

Thank you for your response. I am trying to provide information that will be sufficient to prove that the information is indeed inaccurate. Can you outline for me what information or validation I can provide that would be sufficient to show the information is indeed inaccurate?

For the first three films in question, I wrote, directed, and produced them. I am listed as the writer, director, and producer. What evidence was used to verify that I was the sound designer outside of the listing on IMDB? The films are online but because they are micro-films (under 5-min) and a part of a webseries, they do not have credits listed. Would I need to re-export these projects from my archives with a credit roll that shows that I am not listed as the sound designer and provide links to the new uploads? Please let me know what kind of verification would be sufficient.

As for the 2009 camera operator listing... I arrived on set to be a camera op... the short involved a scene where an actress (playing an old woman with no teeth) was to act out giving a blow job to an actor playing an old man who was a zombie, and the man's zombie penis was to fall off in her mouth. I was not aware of this scene before joining the project and summarily quit before filming due to that scene. I was not paid. I had no further communication with the project. I do not want to be associated with the project and I did not fulfill my duties. Can you please help me by describing the kind of verification you would need in order to remove this credit?

Would you also be able to help me with how to follow the instructions "Please go to your Contribution History, re-load the submission reference and tick the box 'provide an explanation to assist in processing this submission.'" I follow the instructions to the letter but no option or button showing how to submit comes up. I may be misunderstanding a step but I can't figure out where.

Thanks for your help.

Wow, so the creator and legal copyright owner of the film provides testimony that a credit is incorrect and the response is that there is no way to validate the information? The only reason this is a catch-22 is because IMDB is literally saying there is no evidence that they will accept. So they are knowingly misrepresenting information to the public. The ONLY evidence that the information is factual is that it is listed on their own site. That is quite the catch-22.

Also, everyone is refusing to tell me how to get the link to work for filing additional information... how odd.

That isn't what I am referring to. I did fill that out with my original submission, however I got this in response saying that I could provide additional verification if I followed these steps. However, when I follow these steps, no option to submit new information appears:

Forgive me for communicating my frustration. I did ask the question three times and no one had offered any help or asked for clarification. The response that I finally get offered is condescending with "I'm not sure why you aren't seeing it."

So let me outline how I am following the directions:

It says to "go to your Contribution History"

• • I am going to my contribution history here:  https://contribute.imdb.com/updates/history
• It says "re-load the submission reference"
  • I'm not sure if this means to click "track contribution" but that just takes me in a loop sooo...
  • If I click on the contribution number, it takes me back to my original submission but does not give me an option saying "“provide an explanation to assist in processing this submission”

Looking at it again, I am now assuming it is saying to re-submit explanation where the old one is, but that is not what the directions say.

I do not appreciate the condescension. This could have been handled with grace. Keep in mind too that some users of your site might be both intelligent and neuro-divergent - thinking that if they follow the instructions to the letter, they should get exact results and they may not understand that "re-load the submission reference" actually means "click the number," not the "track contribution" and that "check the tick the box 'provide an explanation to assist in processing this submission'" actually means "there will not be a tic box or ANYTHING that says what the directions will say it will say" and that instead we should add to what we had originally submitted and Re-submit using the same form.

Jeremy,

I agree that the language you encountered is not perfectly clear.

Because this thread has gone on for a while, and has covered multiple concepts, I suggest you create a new post, and copy/paste the last 2 responses you made here: the screenshot of the "instructions", and your (quite reasonable) interpretations of what that means.

The subject of that post should only address the unclear message in the "unable to verify" status message on this page:

https://contribute.imdb.com/contributions/history

Hey all - I've stated IMDb's policy on these credits after investigating them.

Please don't make another thread - @bderoes don't encourage this as it's just a waste of the user's time as we will just merge that thread with this one.