P

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80 Points

Tuesday, June 6th, 2023 11:45 AM

Solved

Declined contribution

Hello

I submitted amy credit to a Amazon series I worked on as Production coordinator but it was declined on grounds of "Does not meet contribution guidelines". I studied the guidelines and can't see why. Is there a way I can find a specific violation of the guidelines?: how do I know which was contravened? 

Can that be that I gave the title of the series in French instead of in English (it has both names GREEK SALAD and SALADE GRECQUE)?

Here is my contribution number: #230512-123033-597000

Thank you very much for helping!

PJ

Employee

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17.2K Messages

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310.1K Points

1 year ago

Hi @Pauline_J -

I can confirm that there was a formatting error with your submission which is why it was declined, specifically, you will need to submit your credits to the exact episodes of the series (note that you can make this selection in bulk).  For detailed instructions on how to submit credits at the episode level, I encourage you to review our Help Guide.

Let us know if you have any questions!

2 Messages

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80 Points

1 year ago

Thank you! It worked!