E

31 Messages

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390 Points

Wednesday, November 29th, 2023 3:28 PM

No Status

Crew Credit Fix/Verification

Hi imdb,

Is there anyone at imdb that can actually verify a credit with a Producer...?
I keep getting rejections (and the imdb is clearly incorrect on their judgment). 

My credit was changed on a movie for which I'm::
 - a producer

 - the only producer actively working in post production and delivery

 - responsible for legally drafting all of the films billing obligations (on-screen, and paid ads).
 - and I physically built the Main and End Credits per the direction of the Director/Producer



Employee

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11 months ago

Hi @EMK,

Please can you provide us with the 18-digit submission references for your contributions that were declined so we can look into this for you?

Thanks!

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390 Points

Contribution #231120-173701-059000

31 Messages

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390 Points

Contribution #231120-173701-059000

Employee

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Hi @EMK,

Thank you.

I can see that you have not provided sufficient evidence to support your contribution. In order to correct this credit, you will need to provide a screenshot of the on-screen credits with a new submission. Please refer to the guidance in our help page for more information on how to do this.

I hope this helps!

31 Messages

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390 Points

Hi Ozzy,
Please see attached.
I have suggested I do this some time ago.

My best,

Eric

Employee

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@EMK​ Hi!

Your submission does not match what is showing on the above end credits, please resubmit matching the end credits and you can use the link to this thread so our editors can see the evidence.

Cheers!

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390 Points

Hi, 

How does this not match...?

I am a Co-Producer looking to remove my name as a Post Supervisor.
I send you a screenshot of my Co-Producer credit, along with proof that Shyanne is the Post Supervisor.

Please explain how I can further assist this correction.

thank you.
Eric 

Employee

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@EMK​ Hey! I totally missed you were trying to delete it not add it, I have now resubmitted on your behalf and approved. Changes will be live on the site shortly.

Cheers!

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390 Points

oh super.
sorry if I was not clear.

is this a process for other credits that could be done for me...?
if I show you on-screen what my final credit was...?

it is more about removing additional credits on show (where I was credited with more than one job). :-) 

so the correct credit is on screen now and on the imdb - but the extra credit on the imdb should not be there.

thank you. Eric 

Employee

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56.8K Points

@EMK​ You can submit deletions with screenshots of the credits so our editors can verify. Visit our help guides to know how.

Cheers!

31 Messages

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390 Points

Hi Bethany,

I have a few older feature credits for which I was the producer. 

Since I own the films I have the master files (even while they are streaming on platforms still).

I would like to make these listings on the imdb be 100% accurate. 
I can send screenshots of my credits. 

Happy Hour (2003) - Producer, Unit Production Manager (Los Angeles).  *** I want to remove the Unit Production Manager (Los Angeles) credit, but have tried on my own.

Reunion (2001), Producer, Writer (story), Digital Intermediate Producer, Post Production Supervisor.  *** I want to remove the Digital Intermediate Producer and Post Production Supervisor, credits, but have tried on my own.  These may have been added since I was working for a post facility that managed the media during distribution to Amazon Prime.  I should 

The Young Unknowns (2000), Producer, Line Producer. *** I want to remove the Line Producer credit.

Can you assist me in this matter - as I am focused on my producing these days and I am mentoring younger producers-to-be via the PGA (and hope my imdb reflects my actual credits). 

Thank you kindly.
Eric 
 

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Hello EMK,

Further corrections/modifications have to be submitted using our online Update Form, since we are a contributor based page, remember to attach your evidence for us to make sure the corrections are valid. You can find instructions and help in our Help Articles.

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390 Points

Hi imdb,
A few times I have tried to add a recent credit.  I already submitted the proof of my credit on screen.  Can I inquire why there is still a delay....?  My crew and my company have their credit correct.  Just looking for my screen credit.
Thank you.

Eric

Eric M. Klein
Post Producer
This Is Me... Now (2024).

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Can you help me posting the 18-digits submission reference number? in order to take a look for you.

You can find the submission history in your Contribution History page.

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Hi Fran,

Two of the recent submissions are:

Contribution #240712-172655-997000
Contribution #240421-055817-802000

I did not submit my name for credit when the film was released since I was not done working on the show.

I am usually the last crew member working on a film or series due to my role of getting all of the media to the Distributor, as well as all of the legal paperwork to the Producers. 

I recently was wrapped by Nathan Sherrer (Freenjoy Producer) whom I directly reported to (other than Amazon post folks).

Thank you. Eric 

Employee

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Hello EMK

I have re submitted the credit on your behalf and It was approved, the changes will be live in the site shortly! 

Cheers!

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Hi Fran, Thank you so much...! Eric 

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3 months ago

Hi IMDb,

There is an older series I was part of that was only for one season.

Like and Subscribe (2018– )

I submitted a couple times to try and make this one season (2018-2019), so that it moves down into the credits history.  Is there an instruction for this...?  I thought I was following the title update instruction correctly.  

IMDb update receipt #240717-154453-556000
IMDb update receipt #240714-195843-736000

Thank you. Eric 

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Hello EMK

In this case you have to submit the Tv Series end year, I encourage you to take a look at our Help Articles.

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390 Points

Hi Fran,
Thank you.
This worked great.
I think my last question is...
How do I now get this same show out of PRODUCTION as the title is not sitting below in the section of 2018 projects. 
My best, Eric

Employee

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24.3K Points

A request to change the Production Status for the title has to be submitted, you can find the instructions in our Help Articles.

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390 Points

Hi Fran,
Thank you for the response.
I did read the help article and follow the instructions - but imdb would not process.  The series is already released so I do not see another option to push the show into the 2018 projects.  Maybe there is an issue in the backend of the platform...?  Appreciate any additional help you can offer. Thank you. Eric 

Employee

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Hi @EMK,

Please can you provide the 18-digit submission reference for the contribution you suggest would not process, so we can look into this for you.

Cheers!

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390 Points

Hi Fran,

I wanted to revisit this question again.

I feel like I have done all the steps for production status and show date - and I still find this title "Like and Subscribe" above all my other older credits. 

I can't find any other reason that would affect this.  I appreciate any assistance you can offer.

The prior screenshot above is still relevant.
Adding one more to show status as well.

Thank you. 
Eric

Employee

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Did you submit the production status update? Can you help us posting the 18-digit submission reference for the contribution?

You can find the submission history in your Contribution History page.

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Hi, 
I have this to reference.
IMDb update receipt #240725-201830-210000

the project was already set with the status of released.
thank you. 
Eric 

Employee

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17.3K Points

Hi @EMK,

Thank you for the reference. Could you please try submitting release dates to the individual episode pages. This should be why you're still seeing the title in the Upcoming section.

Cheers!

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Hi Ozzy,

I feel like I am entering the release date data correctly, but I can't seem to get it to save when I am done.

S1 E1 - The House                      November 13, 2018

S1 E2 - Vine Director                  November 20, 2018

S1 E3 - Media Trainer                 November 27, 2018

S1 E4 – Guelegetza                    December 4, 2018

S1 E5 - Take Down Tuesday      December 11, 2018

S1 E6 - The Last Supper            December 18, 2018

S1 E7 - The Wrap Up Show       December 25, 2018

Employee

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Hi @EMK,

Please can you provide us with a screenshot of what you're seeing when you say you can't get it to save when the respective fields are completed?

Thanks!

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390 Points

I was able to change the release date that was set for the series and assigned the correct release date for the 7th episode.  that seemed to move the show out of the top of my profile. I will try and add the other dates later.

How do I change the correct still image for Episode 4...?
This is the correct still image (currently the Ep4 is linked to the show poster).

https://pro.imdb.com/title/tt8367686/images

Thank you so much Ozzy. Eric 

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390 Points

Hi Ozzy,
I still can't add the SIX other release dates.
See attached.
Eric

31 Messages

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390 Points

Hi Ozzy, I think I figured out a way to keep repeated a change to the original date and manually type in the new episode info (since I cant' choose from a list in that function). I might be good on this issue now. Eric 

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390 Points

Hi Ozzy,
And I think my last question for this title is...
I can't seem to find the way to change the still image for Episode 4 to the attached.
The image is attached (which is the same one on imdb now).
https://pro.imdb.com/title/tt8367686/images
Thank you.
Eric

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I think I figure this all out.  wrong aspect ratio... but I guess okay.

Is it okay to replace the photo of a different size..?
do you suggest to delete this one first...?

thank you. eric 

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390 Points

Hi,

Is there any way to remove this Tradition Is A Temple movie poster from my image profile...?

I did not place this here.
I believe this other filmmaker was a client of mine a dozen years ago.

Thank you.
Eric 

(edited)

Employee

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Hi @EMK,

In regards to changing the episode 4 still image, you would need to upload the required size/aspect ratio in order to replace the currently listed image. When you have done so, you could remove the image referenced above if it is not of the desired quality.

Additionally, I have removed the title poster from your image gallery as requested in your most recent comment.

I hope this helps!

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390 Points

1 month ago

Hi IMDb,

I worked on a series call :: IN THE AREAN: SERENA WILLIAMS (season 2 which is 8 episodes).

I just fixed some CAST and CREW credits.

I noticed someone accidentally started a page that is not needed.
I could not figure out how to delete this (presents as 'unknown' on the summary page).



Thank you. Eric 

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390 Points

21 days ago

Dear IMDb,

I have a show that finally has a release.  The film was never fully finished in past years.

Witness Underground (2021)

Is there any way I can update the title to the below so that it coincides accurately with the distribution deal in place...? 

Witness Underground (2024)

Thank you. Eric

Eric M. Klein
Executive Producer, Witness Underground 

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390 Points

19 days ago

Hi IMDb,

Regarding my prior message ... of wanted the most recent date in the parentheses.  Would I be able to delete all of the festival screenings (of the unfinished version), so that our date then can be updated to (2024)...that coincides with the release of the finished film on Apple+ ...?

Witness Underground (2021)
changed to: 
Witness Underground (2024)

Thank you. Eric

Eric M. Klein
Executive Producer, Witness Underground 

Employee

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Hi @EMK,

I could only find one series page for this title, In the Arena: Serena Williams - is that correct?

If the film released publicly on those earlier dates (at the festivals in 2021), you cannot remove those release dates. The only way you would be able to have the title listed with the new release year, is if the title has substantial differences now that it is "complete", which would then require a new title page. Please see our Help article for more guidance on these circumstances.

Cheers!

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Hi,

Thank you for your help.

My best,

Eric