Karen's profile

152 Messages

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4.1K Points

Wednesday, August 21st, 2024 3:50 PM

Solved

Credit rejected - not sure why

I was adding a credit for a news reporter to a current affairs program which has been rejected due to not meeting contribution guidelines.  I don't understand what the problem is.  It's not a new credit - the reporter already exists on the database (Mazoe Ford). Here's a screen shot of her reporting: Mazoe Ford screenshot   Could someone take a look please?  

240820-214356-640000

Thanks in advance

Accepted Solution

Employee

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1.9K Messages

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18.8K Points

3 months ago

Hi @Karen,

Thank you for your problem report.

It looks as though this credit addition was declined because "actor" was selected instead of "actress", causing the item to breach our formatting policy. Please re-submit this credit and it should be approved promptly.

Cheers!

152 Messages

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4.1K Points

Oh oops.  Thanks Ozzy - I'll do that now :) 

I remember now - She was on the db as a male and after submitting the credit to the program I put in another submission to correct the gender from male to female.  All good.

(edited)