5 Messages

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112 Points

Sunday, January 11th, 2026

Solved

Credit Mistake Issue

Hello,

I am trying to erase two credits that have been attributed to me by mistake. Either the names are similar or any other reason that is foreign to me. I am talking about two credits on the same film. Film I have never worked on. I provided explanations for the request but both times the request was denied within couple of seconds. Physically that was not time for those requests to be analyzed or even time for somebody to read them.

I am please asking if there is anybody here able or aware how such error can be fixed.

Thank you.

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Employee

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6.5K Messages

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68.9K Points

21 days ago

Hi AnaPaula-

In order for our staff to review, can you post the 18-digit submission reference number for these credit contributions?

Cheers!

5 Messages

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112 Points

Hi Maya,

Thank you for your response.

Absolutely. Please find below the two submissions:

For the Cinematographer credit: #260111-053425-464000

For the Producer credit: #260111-053414-192000

Thank you and will stand by for your response.

Wish you a great day.

Employee

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6.5K Messages

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68.9K Points

@AnaPaula- Thank you! Further reviewing, however, our aim is to be the most complete and reliable source of movie, TV, and entertainment information on the web. In order to continue offering our users an accurate and trustworthy service, it is our policy not to alter or delete any kind of correct/factual information from our records.

(edited)

5 Messages

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112 Points

Hi Maya. I totally get that. Perfectly agree with not altering correct information, but I am Ana Paula Rivera and my account / profile is attached to a film / production I have not participated in any capacity. There might be name coincidence, a misspelling etc. I have claimed my account few days ago and upon going through the credits I realized that this should not be my credits.  So my question is do we leave it like that, because for a fact that is not a correct information. Maybe getting in contact with the person who uploaded or submitted those names / credits can clarify the mistake.

And if you need anything from my side I will stand by for any requests.

Thank you.

Employee

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6.5K Messages

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68.9K Points

@AnaPaula- As mentioned in our previous reply, it is our policy not to alter or delete any kind of correct/factual information or credit from our records.

99 Messages

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2K Points

Maya, the OP is saying that the information is NOT correct. As the person credited, she should know!

5 Messages

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112 Points

@Maya - Well, if that is the stand here, I am fine with that. But again for the record - that information is neither correct or factual. I thought to help the community and have true and reliable information but, I will as well not lose my time trying to prove that I did not work on a project attached to my name. All good. Thanks for your time.

5 Messages

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112 Points

@CaptainSiCo - I don't get it either, but I might not understand how they are assessing such issues. Thank you!