2 Messages

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80 Points

Wednesday, October 22nd, 2025

Solved

Cover Photo Change Approved but is still not Reflected on IMDb

I added a contribution to a photo for my cover page. When I check the contribution status, it says this change was approved. However, when I go to my page in IMDb, it still shows my old phot. It's been over 7 days since I added this contribution. Any ideas here?

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Employee

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62.3K Points

1 month ago

Hi ethanjajonie- In order for our staff to review, can you post the 18-digit submission reference number for this contribution mentioned above? Cheers!

2 Messages

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80 Points

Yes! It's #251013-190424-201000

Employee

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@ethanjajonie- Thank you! Further reviewing, your contribution was approved but the reason why you cannot see them as the profile picture of the name page is because these were submitted as Name URLs which are already on the name page's External Sites section: https://www.imdb.com/name/nm1085757/externalsites/ Now, for profile images on name pages, only the name page owners can add/update images on their respective profiles. For this an active IMDbPro membership is required and a claim on the name page to display photos. For more detailed information, I encourage you to review the following Help Guides: -IMDbPro memberships: https://help.imdb.com/article/imdbpro/your-account/how-can-i-join-imdbpro/GDBR9HJWYWLEQK7K?ref_=helpsect_pro_1_1# -How to add images to an IMDb name page: https://help.imdb.com/article/imdbpro/manage-your-imdb-page/manage-your-images/GYJLH267T2DMYJ53?ref_=helpsrall#addimage -How to Claim pages:https://help.imdb.com/article/imdbpro/manage-your-imdb-page/claim-your-page/GXWAJBBV8EVPF3PE?ref_=helpsrall#