113 Messages
•
3.4K Points
contribution interface failure - 3 in a row
I decided to add (plenty) of data on a movie I saw a few days ago.
I went through my usual, lifelong procedure, feeling in dozens of crew and companies names for the movie, then pressed Save, and received an almost blank page:
«Updating information for Movie Title / Continue»
Pressing the blue button Continue leads me to a new blank interface, all the previous data entered by me is gone.
Patiently, I've retried, twice, and thus lost a day's work, and my patience.
I'm almost hating the movie I had found so funny.
Because, twice more, the same has happened.
The data I had managed to «save for later» before these incidents is still there, waiting for me to complete it.
But... SHALL I?
What is happening today to our communications?
Today (Oct 30) the trouble persists! The faulty template has contribution number 201030-085443-369200





Peter_pbn
Champion
•
15.7K Messages
•
344.2K Points
5 years ago
Did the form possibly move any credits from one department to another as in this report from earlier this year?
https://community-imdb.sprinklr.com/conversations/data-issues-policy-discussions/department-migration-bug/5f4a7c978815453dba0b6573
(edited)
4
Michelle
Employee
•
18.2K Messages
•
321.3K Points
5 years ago
Hi artemis_9 -
I'm sorry to hear that you have repeatedly lost all your recent submission data for "Bad Investigate", I'm not certain why this has happened, however, it can occur when a browser times out.
To avoid any future losses of data entry within a submission where you are entering a large amount of data, I would encourage you to try entering the data in smaller separate batch submissions.
Let us know if this works better for you!
4