3 Messages

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90 Points

Friday, December 12th, 2025

Solved

Contact to support directly

Hello. There is no support email, but I need to contact for solving my problem. On contact page the button “email” is inactive. Please contact me or leave the direct support email here. Thanks!

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Employee

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2.6K Messages

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27K Points

2 days ago

Hi Mertsay,

Thank you for your problem report.

When the email button is inactive in the Contact Us form, it will be because the related issue can be solved in either the form itself, or by via a link to our Help Center. 

Can you provide any additional details that might help us solve your problem? 

Cheers!

3 Messages

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90 Points

@Ozzy​ Well I need instructions on how an actor can delete some of his old projects from his profile so that they don’t show up when going to his profile 

Employee

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2.6K Messages

 • 

27K Points

Hi Mertsay,

Credits cannot be removed from an IMDb page because of personal preference. This is per our policy not to alter or delete any kind of correct/factual information or credit from our records.

For more information, please refer to our Filmography FAQs, specifically:

Some of the information on my page is not really necessary or useful anymore. Can I remove it?

Our aim is to be the most complete and reliable source of movie, TV and entertainment information on the web. In order to continue offering our users an accurate and trustworthy service, it is our policy not to alter or delete any kind of correct/factual information or credit from our records, no matter how obscure or trivial.

While we are always happy to rectify, upon verification, any inaccuracies that are brought to our attention, we never remove facts, credits or titles that are eligible to be listed and that we believe to be accurate.

In some cases, you have the option to highlight or de-emphasize content on your page by adding more information of the same time. If you are unhappy with the biographical details or trivia shown on your main page, you can add more biographical details or trivia items and this will make existing data less likely to be automatically shown. Likewise, adding more/newer credits will help shift the focus away from other work that is already listed.

IMDbPro members (IMDbPro Premium Subscription and IMDbPro Basic Subscription) with a claimed name page (see Claim Your Page) can choose whether to self-submit/verify their age/year of birth, birthname, alternate names, and other demographic information and decide whether or not this information is displayed on the IMDb and IMDbPro sites and apps.

Thanks!

(edited)

3 Messages

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90 Points

@Ozzy​ got it. Thanks.