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82 Points

Tuesday, November 7th, 2023 7:07 PM

Closed

Solved

Character names missing

On both the mobile app and desktop, the character names normally listed under or near the actor's names are now missing. I am the director/producer of the show. How do I get them back? Show

Employee

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7.6K Messages

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183.1K Points

1 year ago

@gospelofjoseph The issue here is that the credits (correctly) attached to the individual episodes all lacked character names, so there was no data for us to display, sorry.  Someone has since submitted fresh updates to add the characters to the episodes, therefore it looks like the issue will soon be resolved. When adding a podcast episode (or a TV episode) please always try to add the data at the episode level and not at the series level.  Hope this helps. 

2 Messages

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82 Points

Very helpful. Thank you!