1 Message
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80 Points
Changing Primary Image
None of the photos in the image gallery are giving me the option to edit them to the primary image when I select them. I get the below message, but then there is no ability to select a different image, only to tag cast. ' Primary Image
This is already the primary image. To suggest a new primary, please select a different image to replace it.' What am I doing wrong? An unauthorised source has uploaded an image that isn't related to the film and I need to change it asap. thanks in advance.
This is already the primary image. To suggest a new primary, please select a different image to replace it.' What am I doing wrong? An unauthorised source has uploaded an image that isn't related to the film and I need to change it asap. thanks in advance.
katerine_lefran_ois
4 Messages
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100 Points
8 years ago
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Meredith
Employee
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981 Messages
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27.3K Points
8 years ago
Please can you provide a link to the title pages wher eyou are experiencing this issue and we can look into this for you.
Thank you in advance,
Meredith
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manel_silva
3 Messages
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100 Points
8 years ago
http://www.imdb.com/title/tt0112457/
is from the 1971 movie.
I cannot change it to the second image wich is right.
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Meredith
Employee
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981 Messages
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27.3K Points
8 years ago
In order for a user to be able to request a primary image change, the image needs to have been loaded to the site under the type of 'poster'. In this case it appears the image was loaded under the image type of 'product'. I have now changed the type of the image to a poster and users are able to submit a request for the image to be the primary by using the edit tags button.
For more information on images and primary image requests, please refer to the below guide:
https://help.imdb.com/article/contribution/images-videos/images/G27LPBQZA7EAZGJW?ref_=helpsrall#titl...
Thanks
Meredith
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