Cast credit submission declined

Thanks @Bethanny​ - I have raised this here a few times over the last few months whenever it came up, and each time I have always been told that podcasts were an exception to this rule

Hi @Bethanny​ - any update on this?

Hello tom_wake,

The credit should have been approved as we do allow for uncredited voice credit exceptions for certain title types, like podcasts. In the meantime we are ironing out our policy and these processing errors should be minimized. Regarding yours, can you re submit the credit and help me with the contribution number, so I can take a look for you personally to approve.

Thanks @Fran​ - here is the contribution number for the re-submission:

240217-143008-931000

The credit has been approved, the changes will be live on the site shortly!

Cheers..

Hi @Fran​ 

Thanks again for all your help, however I'm afraid another two podcast credit submissions from this submission have already been declined:

240224-155853-902000

@tom_wake​ Hi! Can you resubmit the cast and link this post on the comment for evidence so staff can know why it is a valid uncredited voice. This is while we improve our policies so all staff does not make this mistakes.

Thanks!

Thanks @Bethanny​ , I have re-submitted

240225-233444-191000

Hi @tom_wake,

I can confirm the above submission has been approved.

I hope this helps!

Hi @Fran​ 

I'm afraid this type of submission is still getting declined - 240419-174329-574000

Hi tom_wake,

The credit has been approved and it is live on the site. 

Hi @Fran​ ,

I've got another one here - 240614-171105-737000

Thanks

@tom_wake​ Resubmitted on your behalf and approved.

Cheers!

@Bethanny​ @Fran 

Hi,

I'm afraid this still keeps happening

240812-213810-675000

Thanks