3 Messages
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92 Points
Can't remove Trailer from our film's page
Hello, I don't see how to remove the trailer that is still showing up on our film's page https://www.imdb.com/title/tt17059618/ (The Shade).
I was able to edit the page to remove the youtube link, but there is still a trailer video playing on the page and I'm not sure how to take it down since we will soon have a new trailer available and want to remove this one.
Michelle
Employee
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17.2K Messages
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310.3K Points
3 months ago
Hi @jlm2024 -
To remove the video trailer, you will need to make sure you're signed into the account you originally used to upload the video to our site, then visit your video list, you'll then have the option to delete the video.
However, if the Video was uploaded by a third party, you will need to contact the individual who initially uploaded the video and ask them to update the video directly.
If you are unable to reach that individual, you are welcome to upload the new video trailer through your account and once the Video is uploaded let us know and we can then take a look at removing the old Video.
You can find instructions on how to add a video on our Help Guide.
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