3 Messages

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90 Points

Monday, June 9th, 2025 9:16 PM

Solved

Can't Change My Wife's Last Name on Profile???

I accidentally uploaded my wife's last name incorrectly on my page and every time i go to fix it, my request is denied due to a lack of verification. I've mentioned in my requests that I am the husband but it still says I can't. What is my best course of action??

Employee

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3.6K Messages

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38.3K Points

4 days ago

Hi ThisIsNotMyRealName- In order for our staff to review, can you post the 18-digit submission reference number for this correction? Cheers!

3 Messages

 • 

90 Points

Yes! Here is the number: #250608-030655-368000

Employee

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3.6K Messages

 • 

38.3K Points

@ThisIsNotMyRealName- Thank you for posting! Taking a look, I would advice to re-submit it and provide any official documentation. Once you do, our staff will further review it once this is provided.

3 Messages

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90 Points

Ok. Very frustrating process for something simple. Thank you for your help.