49 Messages

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1.1K Points

Friday, December 17th, 2021 12:08 AM

Closed

Solved

Can't add a company

Hello! I'm trying to add a company to a title, but I can't! To be more specific, I want to add to Nasha rodina (2005) the production company Zweites Deutsches Fernsehen (ZDF) [de]. The result is a message: "We are sorry! An error occurred when we tried to process your request. Rest assured, we're already working on the problem and expect to resolve it shortly." I tried several times without success. I get the same message when trying to add BBC (British Broadcasting Corporation) [gb]. These companies have several thousands of credits, it's like the update page cannot be loaded.

Employee

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17.8K Messages

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317K Points

3 years ago

Hi Capamaroux - I was able to replicate the contribution problem and have now filed a ticket for the appropriate technical team to investigate. As soon as I have an update on the status I will relay the information here. Cheers!

Employee

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5.6K Messages

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58.9K Points

2 years ago

Hi @Capamaroux - This has now been solved. Cheers!