J

9 Messages

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180 Points

Saturday, May 18th, 2024 3:28 PM

Solved

Can't add a cast member

My film Tornado lane I can't add a cast member.  it was James Gandolfini's first speaking role.

9 Messages

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180 Points

1 month ago

Image of James gandolfini from the film.

Employee

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4.9K Messages

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52.3K Points

1 month ago

Hi @jimsimeone -

Please add the credit through our online form adding the evidence, if you already tried to add it and was not accepted please provide your 18-digit submission reference.

Cheers!

9 Messages

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180 Points

@Bethanny

Bethany,

I believe I did send photo of title and his face appearing in the film.  let me know if that not the case.  Thank you very much

Jimmy

Employee

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52.3K Points

@jimsimeone​ In that case, can we have the 18-digit submission reference?

Thanks!

9 Messages

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180 Points

Bethanny

I'm not sure how to retrieve that submission number?

Jim

9 Messages

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180 Points

Photo of a young

Gandolfini in the film.

Employee

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4.9K Messages

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52.3K Points

@jimsimeone​ Hi! You can find it in your contribution history.

Cheers!

9 Messages

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180 Points

The number might be: 240323-163355-193000

Employee

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4.9K Messages

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52.3K Points

@jimsimeone​ Hi! I see no attempts to add him since October 2023, in that case no evidence was provided, please follow our help guides on how to add credits and on how to add evidence, you can provide the picture for the end credits, that will suffice.

Cheers! 

9 Messages

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180 Points

Bethany,

Ugh.  When I try to do a new submission in the add evidence section it won’t let me attach Jpeg, Pdf or any other method.
Ugh !
Any chance I can e mail it directly to you?
J

Employee

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4.9K Messages

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52.3K Points

@jimsimeone​ Hi! There is a specific way to attach specified on the guides I linked for you, this for future reference. On this occasion feel free to use the link to this thread.

Cheers!