10 Messages

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180 Points

Wednesday, April 2nd, 2025

Acknowledged

Cannot add a new episode

Hello Imdb, I'm having a hard time adding episode 6 to the 2nd season. I didn't have any trouble adding 20 episodes, but for the number 6 I keep getting this message: "Error checking updates We experienced an error while checking your updates, this may be due to the size of your submission or an issue with our systems. You can try the following options: Retry checking your updates after a few minutes Click 'Save for later' to prevent losing your work and retry submitting later. If the above doesn't work, please contact us and let us know." I have tried saving it and submitting it again - didn't work. Tried logging in through incognito mood - didn't work. Please help.

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10 Messages

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180 Points

8 months ago

This is the TV series in question: https://pro.imdb.com/title/tt29626152/details Thank you.

Employee

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5.9K Messages

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62.3K Points

8 months ago

Hi Zillionfilmcompany- Thank you for reporting this issue. I've forwarded this information to the appropriate team for further investigation (Ref Ticket #V1729249995). We'll reply once we receive further information. Cheers!

10 Messages

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180 Points

Thank you!

Employee

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5.9K Messages

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62.3K Points

@Zillionfilmcompany- Hi, We can confirm that this issue is now resolved. I apologize for any inconvenience this may have caused. The episode has now been submitted on your behalf and it has been approved. The changes will be live on the site shortly. Cheers!

10 Messages

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180 Points

Hi Maya, thank you!! :)

78 Messages

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1.1K Points

4 days ago

I too, have faced this problem

TV series in question:  Inmate Top Model - Production & Contact Info | IMDbPro

Employee

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5.9K Messages

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62.3K Points

@nettiegurl16- Can you confirm if you are still unable to add episodes to this series? If yes, can you share further information, is it the same error message as above?