paul_branham's profile

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1.7K Points

Saturday, September 14th, 2024 3:20 PM

Solved

Bizarre Duplicate Entry Declines

Since about July I have been getting a number of Declines with reason Duplicate. The interesting thing they all have in common is that in every case I was trying to set (or clear) the attribute "uncredited". Several are listed below:

240913-153526-596000

240913-153624-869000

240913-153818-708000

240913-153952-647000

240913-154058-733000

240913-154303-067000

240913-154433-225000

240913-154613-900000

Employee

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2.5K Messages

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26.2K Points

2 months ago

Hello paul_branham,

The submissions are rejected as duplicate because the edits have already been done in the site, therefore there submissions are duplicate requests.

51 Messages

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1.7K Points

Hello Fran,

Not sure what you mean by "edits have already been done in the site". Some of those I've submitted multiple times since July but they continually get rejected as Duplicates, and so the attribute never gets set to "uncredited".

Employee

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2.5K Messages

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26.2K Points

I have done the corrections, for other rejections you can re submit and post the submission number in this post and we can take a look for you.

51 Messages

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1.7K Points

Thanks!

I resubmitted the remaining ones and they all went through. Also, I should note that I haven't received any new ones since I opened this thread -- so hopefully the issue is over.

Employee

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2.5K Messages

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26.2K Points

YW!

Good to hear @paul_branham , if anything else let us know!

Cheers!