2 Messages
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80 Points
Awards submitted but not being added
Hello, more than two months ago I created and then submitted awards with official proof, but they haven't been added and I haven't received any update.
Reference Numbers:
Then again:
Thanks a ton!
Maya
Employee
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6.7K Messages
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71K Points
3 hours ago
Hi diegobouna-
Thank you for posting the references! After further reviewing, this 251211-232629-097000 was a processing error which has been reported. It has been re-submitted on your behalf and approved..
As per this one, 251211-233603-534000, it was badly formatted as in the 'Award' section of the contribution form this where the award name should go (ie. Jury Prize, Achievement Award, People's Choice Award, etc) all depending on the awards per Event. The category should be listed on the 'Category' section of the form (ie. Best Screenplay, Best Sound, Best Film, etc).
The respective correction has been done on this submission and has been re-submitted as well.
All the changes will be live on the site shortly.
Cheers!
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