Award not registering

Hello, Hope all is well - I won an award in December for the Loose Shorts competition at the Depth of Field Film Festival, but for some reason its rejected when I put it up on IMDB. I tried to go through their help page, but all I got was a snarky comment. Here is the confirmation on the festival's website https://www.dofiff.com/Winners/Winners_Fall_2024.html Thank You, Cameron Ring