386 Messages
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9.4K Points
Are HELP messages still being looked at?
Messages sent via the HELP forms used to get a reply within a couple of days. It's been 2 weeks since I sent one about a News Article issue, and am surprised I haven't heard anything back yet, nor has there been any action on the issue.
Is there a backlog, or is there something else going on?
Thanks.
Bethanny
Employee
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5.6K Messages
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58.9K Points
2 years ago
Hi @ron3 -
Did you use the same email as the one on this account? If not can you give me the email you used so I can investigate what is going on? I made the post private so only you and our staff can see it, no worries about your email being posted.
Thanks!
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Michelle
Employee
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17.6K Messages
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314.6K Points
1 year ago
Hi @ron3 -
Thanks for confirming there is still a news tagging issue regarding mentions of "plaza". I can confirm that there is an open ticket (#V877882972) that is still pending review by our Editorial team.
In the meantime, I have now removed all the incorrect articles from the "Plaza" name page.
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ron3
386 Messages
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9.4K Points
1 year ago
I can pick out almost any news story and find incorrectly linked words in them. Reporting them is whack-a-mole, and the moles are winning. I'm ready to give up the fight. Until this aggravating, irritating, annoying system is fixed, it's not worth the waste of time anymore.
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ron3
386 Messages
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9.4K Points
3 months ago
It's been a while since I checked in on this. Currently seeing 160 news items incorrectly attached to "Plaza" https://pro.imdb.com/name/nm4641993/news
I haven't seen any improvement in all of the wrong links in news stories. I no longer try to correct most of them, as it's a losing battle, and there is no contribution credit for doing so.
Have a great day!
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