687 Messages
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13.3K Points
Credits repeatedly falsely altered
Sub no. #211117-193113-637000
I made a submission of full crew and companies for Episode 1 of a mini series, 59 items in total. 12 hours ago it was all fully approved, I visually checked it against my screenshots to make sure it was all there with no mistakes and then marked the crew complete. Now tonight, looking at my contribution page, it has changed to 58 approved and 1 declined, I checked the company page and one of the companies has been taken off. I know for 100% fact it was there because I did the 2nd episode a few hours ago and imported that company over from Episode 1 to 2. Normally I'd just quietly re-add it, but I've never had an approved submission go live then be reversed several hours later into a decline and taken off, so I have to report it.
Michelle
Employee
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16.8K Messages
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306.2K Points
2 years ago
Hi VonPunk -
I can confirm that the company credit (for "Skywalker Sound") was initially approved, but later removed by another contributor - this is why your contribution history first showed that all were approved and then later showed one item was declined.
If this company credit was removed in error, I encourage you to resubmit the credit with any online source links to help verify and our editors will take another look.
I hope this helps!
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Michelle
Employee
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16.8K Messages
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306.2K Points
2 years ago
Hi VonPunk -
Thanks or posting the screen grab of the credits, I can confirm that the company credit has now been reinstated on the episode. I also investigated further and can see that the contributor who removed the information had a misunderstanding of how company credits apply to a series/episode, as such I have reached out to them to clarify our current policies to help prevent future errors.
Regarding the additional issues you reported for "Curb Your Enthusiasm", was the character name credited on-screen for all episodes as "Leon"?
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Michelle
Employee
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16.8K Messages
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306.2K Points
2 years ago
Hi VonPunk -
Thanks for posting the screen grabs for several episodes throughout and clarifying, the character name updates have now been approved and the changes should be live on the site shortly.
Cheers!
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Michelle
Employee
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16.8K Messages
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306.2K Points
2 years ago
Hi VonPunk -
Apologies for the delayed reply. Are the "Curb Your Enthusiasm" credits for 'J.B. Smoove' still listed incorrectly with the wrong character name and/or name attributes? Or were these credits all corrected in the meantime with your recent updates?
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