Apparently actors can censor their own credits in the database?!

I've recently been having a very interesting conversation with the Help Desk, where it turns out that some information has been censored on the database because the actress concerned has actually had it redacted and put a block on it.

I've been contributing data for over 20 years and in all that time, whenever an actor or actress has come here asking to have their credits removed, they are always given the same response: that IMDb strives to be the most complete movie database and it is not their policy to remove factual information. Which is quite fair enough in my view, but if the policy is to publish movie credits and birth information against that person's will (when necessary), what's happened here? And this isn't even any sensitive personal information! It's just an "as..." attribute for an already-listed credit, something that it clearly visible in the end credits of the film. Unless there's some kind of legal injunction on that name, but I'm struggling to think of a reason why that might be necessary and which doesn't apply to any of their other credits.

To summarise the situation: a couple of weeks ago, I noticed that one of the credits on this film uses the attribute "(as a different name)" - https://www.imdb.com/title/tt0118125/fullcredits

Now, I assumed this was some kind of placeholder; that someone had somehow known she was credited under a different name, but not what it was, although I had no idea how that was possible, nor why "a different name" wasn't showing as an alternate name in her profile. But as it happens, I have access to a recording of this particular film, so I went to the update form to correct it.

I'm not going to use the actual name from the credits here, in case it gets myself or IMDb into any kind of legal trouble, but when I tried to correct the attribute to "as Credited Name", I received the following error message and couldn't continue:

The as attribute "as Credited Name" is not eligible for submission.

Here is the reference number for the submission, which I have been unable to complete: 240831-152808-750200

The update form allows any other name to be entered in that space; for example, if I remove any single letter (e.g. "Credited Nam"), the error message disappears, so it's only something that happens when trying to enter this exact name. In two decades I have never seen this happen before so, thinking it must be some technical error, I queried it with the Help Desk. They replied:

I can see "Kat L Robertson" has chosen to hide their alternative credited names as such any changes we make from our end will not have any affect.

Not sure what we can do here there since there hasn't been any such incident like this before.

I will confer with our staff and circle back to you once we have an update.

Thanks for your patience.

A week later, I wrote back to see if there was any update. They responded:

I will have to reach out the name owner and request them to release the hold on their credited alternate name.

And let them know that we have corrected this from our side and it is no longer necessary to have it hidden.

But I am not sure as to when will the account owner will see our message and amend their credited alternate name.

In that aspect we are as clueless as you are.

If the customer responds back acknowledging our message then you will be swiftly notified.

I was rather hoping the individual's squeamishness about their film credits could just be overridden as usual, but it does sound like the staff's hands are tied for whatever reason. Is there really no way of updating this, except at the whim of the actress? Either way, from a data contributor's point of view I'd love to know how this happened and why it's an exception to all the usual "most complete database" rhetoric!