Additional Info Edit DEAD - cannot use Edit function under About

In the About - Additional Info section I now have one big jumbled mess of 8 projects all running together without paragraph breaks.

I foolishly put in a bunch of periods to break up the paragraphs but now that locked me out of editing entirely!

IMDB help desk says delete pop up blockers which I don't have.

IMDB says they can't fix on their end and then told me they would delete it all with my permission.

I gave them permission and then they did nothing..... HELP!!!

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Maya

Employee

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7.5K Messages

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78.9K Points

21 days ago

Hi rre913-

Thank you for reporting this issue. I've forwarded this information to the appropriate team for further investigation (Ref Ticket #V2170859332). We'll reply once we receive further information. Thank you for your patience.

Cheers!

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Maya

Employee

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7.5K Messages

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78.9K Points

@rre913- Can you now re-try to edit on this section on normal browser and in an incognito window as well.

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10 days ago

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R

rre913

9 Messages

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160 Points

Maya,

Edit function is still DEAD in About section.

It still won’t work on Safari, Chrome regular mode or incognito mode.

………………………… HELP!!! ……………………….

Thanks,

Roger

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9 days ago

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Maya

Employee

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7.5K Messages

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78.9K Points

@rre913 - Thank you! Can you provide us with screenshots?

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9 days ago

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rre913

9 Messages

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160 Points

I uploaded 3 images… do you see them?

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9 days ago

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Maya

Employee

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7.5K Messages

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78.9K Points

@rre913 - Sorry, no, unable to see the images uploaded here.

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9 days ago

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R

rre913

9 Messages

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160 Points

can you see this? I added all the dots cause your system won’t allow return key for paragraph spacing BUT when I did this the edit button became disabled??? And still is!

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9 days ago

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Maya

Employee

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@rre913 - Thank you! I can see the screenshot now, I'll pass this along the team investigating.

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9 days ago

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rre913

9 Messages

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160 Points

Thank you!

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9 days ago

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Maya

Employee

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7.5K Messages

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78.9K Points

@rre913 - The information has been removed. Can you try to edit this section again?

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9 days ago

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R

rre913

9 Messages

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160 Points

NOW YOU’VE ALSO REMOVED MY ENTIRE BIOGRAPHY ….. AND …. THE ABOUT SECTION

……. AND ……. I CAN’T EDIT!!!!!

WORST OF BOTH WORLDS!!!!!!

ugggggggggggg

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9 days ago

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R

rre913

9 Messages

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160 Points

Well, I guess good enough! Thanx not fixed but I can edit!!!

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9 days ago

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rre913

9 Messages

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160 Points

9 days ago

I cannot use the edit button to edit this jumbled mess!

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rre913

Additional Info Edit DEAD - cannot use Edit function under About

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