28 Messages
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934 Points
adding a credit for film not in database
I tried to enter a movie credit for a film that has finished shooting but is now in post. My entry was rejected because IMDB told me that the film is not in their database. If the production company has no plan to add the film to IMDB, how can I have a credit on my page?
gromit82
Champion
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7.4K Messages
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274.9K Points
6 years ago
Please note that there will be parts of the form where you do not need to answer every item, but instead you can answer 2 out of 5 items, or 1 out of 4 items, or 3 credits from 6 categories. However, if you can provide more than the minimum number of items, please do so.
If you run into problems along the way, you can always come back here and ask.
Good luck!
0
craig_wollman
28 Messages
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934 Points
6 years ago
0
craig_wollman
28 Messages
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934 Points
6 years ago
I consider myself fairly smart with a fair amount of common sense. I was an engineer before I became an actor and had 10 years of programming experience. I'd like to get my hands on the person who designed the IMDB data entry portion of the website.
By the way, I don't know of any links to trailers or footage or any other hints to the production. It's a 30 minute film that was done by a large church in Denver and they're in the editing process.
9
jeorj_euler
10.6K Messages
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225.3K Points
6 years ago
OK?
If not all of enough of the mandatory information can be sourced, then please provide relevant and thorough evidence in the "explanation" field of the submission form. Since the project is in post-production, the studio should be able to supply all of the information except maybe whether the movie will be in color or monochrome.
1
craig_wollman
28 Messages
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934 Points
6 years ago
This credit has been rejected. You need to correct this credit before it will be accepted.
- The company name is missing a country code.
I have never seen a website that is so absurdly difficult. I don't think it's fair to ask them what their budget was. I know that not everything has to be entered but certain information is required and I just can't get past that. If the computer and monitor weren't my own, I'd take a baseball bat to it. That's how frustrating this process has been. But if budget were the only issue, I could get around that.I tried adding me as an actor, someone as producer, and someone as director and it forces me to choose from a list of producers and directors. Since their name isn't in those lists, it's just one more reason why I can't get this done.
I do appreciate everyone's help on this but if I need this many people helping me and I still can't complete the process, there's something wrong with the process. I'm just an actor. I don't have all the details about the production.
I would only express my frustration and anger with a few words, but big brother would delete my post based on the vulgarity of my word choice.
I almost hope I'm the only idiot who has these problems. But I suspect I'm not.
Jeorj, I will try the explanation field but I'm not hopeful.
2
craig_wollman
28 Messages
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934 Points
6 years ago
10
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Col_Needham
Employee
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7.2K Messages
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177.8K Points
6 years ago
On any page on IMDbPro, say https://pro.imdb.com/ click "Your Page" in the header:
This will take you to your IMDbPro name page. Next click the "Edit" button near the top of your filmography:
This will open an edit menu. Scroll down to the "Additional Credits" section and "Industrial" seems to best fit here:
click the ">" and on the next screen, click "+ Add Credit" to take you to a form like this:
enter the details, press "Save" and the information will be added to your "Additional Credits" section on IMDbPro within minutes.
Please let us know if you need any additional help here.
Note this assumes you have claimed your name page using your IMDbPro subscription. If not, please see https://help.imdb.com/article/imdbpro/manage-your-imdb-page/how-do-i-claim-my-imdb-page/GXWAJBBV8EVP...
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craig_wollman
28 Messages
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934 Points
6 years ago
Subsequent to my above message, I clicked on the pro link you provided. I'm taken to a "Start Free Trial" page. At the top right of the page it says...
"Hi, Craig! Are you an industry professional?
Not you? Log out
So I'm assuming that I'm logged in under my regular IMDB subscription but that I do NOT have a pro subscription.
I'm off to vote!
Thanks for your help, Col.
0
craig_wollman
28 Messages
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934 Points
6 years ago
0
gromit82
Champion
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7.4K Messages
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274.9K Points
6 years ago
Log out of IMDb and go to https://help.imdb.com/contact.
You should see a box on screen that says "Log in for IMDbPro member support | Log in for IMDb general Support". Click the X to close that box. You should then see a page that says "IMDb Contact Us".
Click the option for "Log in/Sign up questions".
In the "Select an issue" menu, select "Login & other account issues".
In the "Select issue details" menu, select "Unable to login/other login issues".
Click "E-mail".
On the next screen, fill in your e-mail address and name where indicated. Then, in the "Enter additional information" box, explain that you are a paid IMDbPro subscriber yet you are unable to access the Pro site, providing all the details you have indicated above in this thread. Then click "Send e-mail".
Hopefully the staff should be able to get you your access to the Pro site.
3
eboy
2.5K Messages
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69.2K Points
6 years ago
1
craig_wollman
28 Messages
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934 Points
6 years ago
Any ideas of what I need to do to get that credit on my page?
0
Vincent_Fournols
2.4K Messages
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81.2K Points
6 years ago
Find the notification mail you have received after submitting your edition, and share it's 18 digit number here.
You can also use it to check the reason why it was rejected by IMDb on https://contribute.imdb.com/contribut... (view contribution details).
2
imaquickenidiot
8 Messages
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352 Points
6 years ago
I went to my contribution page via the link and it gave me what's below. I don't have anything that fits #1. I'll try number 2. This is very frustrating. It must have taken me 4 hours to get everything right so that the form could be submitted (back in Nov.). It shouldn't be this hard! So frustrating.
Provide one of the following:
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imaquickenidiot
8 Messages
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352 Points
6 years ago
I spent 10 days in Denver shooting this film. Is there some sort of registration process that the production company has to go through before I can get credit?
If they don't, does that mean I'll never be able to add this credit?
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