C

1 Message

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70 Points

Thursday, December 19th, 2024 9:54 PM

Acknowledged

Add Image pop up on right side of browser is blank - Can't upload Primary Image

Hey there, I recently subscribed to IMDbPro and I'm trying to edit my page. When I try to add a primary image, there is a pop up that comes up on the right side of my screen, it displays a spinning "loading" icon, then goes blank.

I have attempted on multiple browsers (Firefox and Microsoft Edge) with the same result - even after clearing my cookies and cache.

I've attached a screenshot of what I'm seeing. Thanks for any insight you can provide!


Employee

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1.2K Messages

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12.4K Points

2 days ago

Hello @CodyAlexanderVO,

Please try again to update your photos, click on the gray icon box that says "Add Image". Also, check if you have any browser plug-ins or ad blockers enabled on your browser and your Internet connection.