35 Messages
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488 Points
Add Cast/credit was denied but i gave correct info please help update
Hello,
I submitted a screenshot of the call sheet for the show that I was on and it was denied.
Can you please review/approve and add to the show? Thank you!
TV Show - The Pitt
Role: Bob Philbin
Actor: Eric Satterberg
Here is the link i used: urn:alx:doc:937a93d2-a8ca-450d-ba84-56832d6ccf2d:cf9f15c9-0381-4b23-8284-a88713437ec2
Thank you!
Bethanny
Employee
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5.6K Messages
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58.7K Points
3 months ago
Hi @Coolguy_joe -
Can we have your 18-digit submission reference?
Thanks!
1
Michelle
Employee
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17.5K Messages
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313.3K Points
3 months ago
Hi @Coolguy_joe -
I can see that your credit submission was declined because you submitted to the series title page as opposed to the direct episode title(s) you worked on. You will need to submit your credit to the specific episodes, for more information on how to submit episode credits you can review our Help Guide.
Once resubmitted with the evidence our staff will take another look.
Let us know if you have any questions!
3