S

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Tuesday, October 8th, 2024 1:17 PM

Solved

Add Attribute Declined

#241005-120121-441000

#241005-090804-727000

Basically, this actor is credited as "Voice" for the whole series, however in some episodes he has no voice at all, so he will have two attributes as "Voice" and "Credit Only". There're similar episodes before like S3.E5 and S3.E6. 

I used to submit to replace "Voice" with "Credit Only", however now I think they should be both kept in attibutes. Can someone fix these on my behalf? Thanks.

Employee

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2 months ago

Hi @sammypan -

If there is no voice and they received the credit, the only attribute should be (credit only).

Thanks!

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Hi @Bethanny.

That is my first thought. However in this case, the credit on screen is showing Voice, do we keep “Voice” even there is no voice. Thanks

Employee

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@sammypan​ Do you have a screenshot that could help us see it is shown as voice? I will pass the information to our policy team to confirm.

Cheers!

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Hi @Bethanny​ 

Here it is:

urn:alx:doc:937a93d2-a8ca-450d-ba84-56832d6ccf2d:e2e3c0aa-7704-450c-b6b5-27be0018c322

urn:alx:doc:937a93d2-a8ca-450d-ba84-56832d6ccf2d:7510cb40-5ef5-457e-9415-1c1fff1c995e

Employee

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@sammypan​ Hi! We can only see this type of screenshot on submissions, feel free to attach the document/image to a comment here.

Cheers!

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Employee

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Hi @sammypan​ -

Thanks for posting these screenshots.  Since there was no voiced role featured on the episode(s), including the "voice" attribute would only be contradictory to the "credit only" attribute, so in this specific instance the credit should only include the "credit only" attribute.

If you encounter any issues with your episode corrections and replacing the "voice" attribute with the "credit only" attribute, let us know and our staff can take a look.

Cheers!