'Add another image' link not working

For at least 24 hours now, the Add Another Image link is not working. I can add a single image but when clicking on the link to add another image nothing happens. It's happening for all programs.

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Maya

Employee

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7K Messages

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73.8K Points

8 days ago

Hi all-

We can confirm that this issue is now resolved and the 'Add another image' button is now working. We apologize for any inconvenience this may have caused.

Cheers!

4

VonPunk

899 Messages

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17.6K Points

@Maya Can confirm it's working again for me, thanks for the update.

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7 days ago

Karen

187 Messages

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4.7K Points

Thanks so much! @Maya

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7 days ago

Maya

Employee

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7K Messages

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73.8K Points

@all - You're welcome! Thank you for confirming as well!

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7 days ago

R

Richard_J

31 Messages

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654 Points

@Maya Thank you for reinstating this very useful, time (and confusion!) saving feature!

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4 days ago

Maya

Employee

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7K Messages

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73.8K Points

21 days ago

Hi Karen-

Thank you for reporting! We are unable to reproduce this issue. Can you confirm if you are still having this issue?

Cheers!

2

0

Karen

187 Messages

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4.7K Points

Hi Maya, Yes, it's still happening. I'm using Chrome & it's happening for any series I add images to.

Thanks :)

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20 days ago

0

Maya

Employee

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7K Messages

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73.8K Points

@Karen - Thank you for confirming! Can you provide us with the following information:

If you are using the Chrome app on a phone:

Device Name (ie.: iPhone 13, iPad Pro, Samsung..):
OS Version (ie: iOS 14, Android 18):
App Version:
App Display Region and Language:

If you are using Chrome Web (Mobile, Desktop/Laptop):

Browser Information
- Version:
- Mobile Web or Desktop/Laptop Web?
Signed in or out:
Do you have an ad blocker enabled?

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20 days ago

0

I have the same issue, having to go back to main interface after each image upload and do each one at a time, the 'add another image' button is unresponsive.I'm using Microsoft Edge Version 109.0.1518.140 (Official build) (64-bit) on a laptop, I'm signed in and using Ublock Origin.

Edit: I did try it with the ad blocker disabled and it made no difference.

(edited)

0

superrod88

14 Messages

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228 Points

18 days ago

Hello. I've noticed it some days ago that the Add Another Image button simply does not work after a picture is sent. So, one has to press OK, go back to the page, and keep posting all over again, instead of just staying on the add another. It's a little bureacratic to keep going back over and over, So, is it an error to be fixed or the button/device has just become pointless? Thanks in advance. Note: This comment was created from a merged conversation Link : https://community-imdb.sprinklr.com/conversations/imdbcom/add-another-image-button-doesnt-work-anymore/69a228859306821633a464f0 Title : Add Another Image button doesn't work anymore

0

Maya

Employee

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7K Messages

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73.8K Points

17 days ago

Hi all-

Thank you for reporting this issue. I've forwarded this information to the appropriate team for further investigation (Ref Ticket #V2124778986). We'll reply once we receive further information.

Cheers!

0

VonPunk

899 Messages

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17.6K Points

12 days ago

Just a little update, not sure of it's related to efforts to fix this issue but if I click the 'Add another image' button now, it now takes me to an Error 404 page instead of doing nothing as previously mentioned.

1

F

Fran

Employee

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3.9K Messages

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39.6K Points

Hello VonPunk,

Thanks for reporting this issue. Our team is aware of the issue and working toward a resolution (Ref Ticket #V2124778986).

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12 days ago

Karen

'Add another image' link not working

Maya

VonPunk

Karen

Maya

Richard_J

Maya

Karen

Maya

VonPunk

superrod88

Maya

VonPunk

Fran

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