1 Message

 • 

70 Points

Wednesday, April 1st, 2026

Acknowledged

Add a poster

Hello everyone,

I've been trying to add a poster for a short film I"am distributing for a a few days now and it keeps being declined (It worked for all my other films).

On the contribution history page, it says that "Your contribution has been declined.We did not capture a specific reason during processing." Can someone please help me with that? 

Thank you!

Oldest First
Selected Oldest First

Employee

 • 

7.2K Messages

 • 

75.5K Points

2 days ago

Hi miyu-

In order for our staff to review, can you post the 18-digit submission reference number for this declined contribution?

Cheers!