5 Messages
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170 Points
Acting credit was approved but is not showing up on page. Please help!
Hello! I submitted a credit for a project that I was a part of (#210827-225632-940000) on August 27th and it still isn't appearing on my page. A few of my friends who also participated in the project have submitted and were approved and it's showing up on their pages but not mine. Can I get help, please? Thank you!
Michelle
Employee
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17.8K Messages
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316.9K Points
4 years ago
Hi KennedyPorter - Upon reviewing your credit submission I can see that the credit was actually declined, this is why the credit is not displaying on your IMDb page. If you have evidence to help verify your role (ie. pay stubs or receipts, call sheets, contracts, etc.), you will need to resubmit your credit with this additional information and our editors will take another look. For more information on how to provide credit evidence I encourage you to review our Help Guide. Cheers!
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Michelle
Employee
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17.8K Messages
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316.9K Points
4 years ago
Hi KennedyPorter I reviewed your submission with the evidence, however, the text on the documents was too small to discern the content. If you can resubmit a screen grab of the documents that can be easily read, or post them here (making sure to omit any personal details) our staff can take another look. Cheers!
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Michelle
Employee
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17.8K Messages
•
316.9K Points
4 years ago
Hi KennedyPorter - Thanks for posting the payroll screen grabs, I can confirm that your credit has been approved and is now displaying on the site. Cheers!
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