4 Messages

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100 Points

Monday, December 22nd, 2025

Solved

Access to my profile

I have an IMDB page https://www.imdb.com/name/nm5239861/?ref_=nv_sr_1This

But I don't have access to this profile. I don't know how it could have happened, it seems like I'd added credits to this profile using another one. 
My guess I created 2 different profile long time ago and them messed up. 
I'd like to have full access to my profile, can you please help me to gain access?
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2K Messages

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57.7K Points

1 month ago

Hi @DennisTsoi,

💡 It may be useful to know the difference between a name page and a user profile:

https://help.imdb.com/article/imdb/general-information/what-s-the-difference-between-an-imdb-page-and-user-profile/GHQEDYZ5DJ5Y8G5S#

Since there is no IMDb pages for another Dennis Tsoi, then you experience problems entering your profile page, not the name page.

✏ If you have previously registered a profile, here is the direct link to your profile:

https://www.imdb.com/profile/

✏ If you cannot sign in with IMDb, then contact the Customer Service:

https://help.imdb.com/contact

✏ If you want to claim your name page, here is the Help guide on how to:

Claim your page

4 Messages

 • 

100 Points

Hi @MAthePA​,

Thank you, I really appreciate your comprehensive feedback