tzot's profile

30 Messages

 • 

704 Points

Tuesday, October 1st, 2024 6:14 PM

Solved

500 Server error when trying to browse to the contributor datasets

This page: https://contribute.imdb.com/czone is the “IMDb Contribution: Home”.
Under the Resources heading there's a Contributor datasets link that currently throws an HTTP status of 500.

Employee

 • 

54 Messages

 • 

590 Points

4 days ago

Hello @tzot,

Thank you for bringing this to our attention! Please provide us with the following information so we can investigate further:

-Device model:
-Operating system name and version number:
-Browser version number:

-Is this happening on other browsers?:

30 Messages

 • 

704 Points

The server error happens when I try the link:

- on Firefox 128.0 on XUbuntu 23.10 on a Dell Latitude 5530 and

- on Firefox 130.0.1 on Android 10 on my phone.

(edited)

596 Messages

 • 

7.6K Points

Same here on all Browsers

Employee

 • 

1.7K Messages

 • 

17.3K Points

Hi @tzot and @tatjana1984,

Thank you for the additional information, and apologies for the delayed update.

The appropriate team are currently investigating this. A ticket has been filed (ref. #D165588409) to track this issue. I will provide updates to this thread once progress is reported on the ticket.

Cheers!

(edited)

596 Messages

 • 

7.6K Points

@Ozzy and the contribution history doesnt work too​

Employee

 • 

1.7K Messages

 • 

17.3K Points

Hi @tatjana1984,

We are also aware of this issue. Another ticket has been filed with the team (ref. V1535421074). Progress on this ticket is underway and the error should be fixed shortly.

I will update this thread once I receive confirmation of the fix.

Cheers!

596 Messages

 • 

7.6K Points

@Ozzy​ thx very very much

596 Messages

 • 

7.6K Points

@Ozzy​ the history works again, the dataset still dont

Employee

 • 

1.7K Messages

 • 

17.3K Points

Hi all,

I can confirm that both pages affected by the 500 errors are now fixed, and working as expected.

Cheers!