20-plus Years of personal Images VANISHED!

I took a closer look, and I see that the claim upon nm1197142. hasn't been vacated, being as it is that rm538061313 is locked to the particular IMDb name entry. I do wonder if the missing photographs were non-IMDbPro images, such as having been supplied by IMDb image partners rather than being featured images under the control of whoever is managing the page. I agree that there should be some kind of internal record of what happened. However, I should point out that it isn't unusual for the IMDb staff to direct IMDb customers to initiate certain kinds of inquiries via https://help.imdb.com/contact rather than on this public forum where staff and volunteer contributors work together to solve mysteries or coordinate database edits.

@Bethanny​ —  I’m a sag-sanctioned producer,  and have been with IMDB long to know that they are thorough and second-to-none regarding paper-trails and thumbprint on secondary activity; agents, managers, publicists. And since iMDB is unambiguously aware there’s been no outside activity related to my account, why would I need to mention again regarding “deleted photos” since the staff clearly sees I’m addressing this publicly? 

Hi, Bethanny. Perhaps you could arrange for one of your colleagues to send an email from IMDb to the creator of this thread?

… And my vanity url is also gone. Wowza. 

20 years of seamless navigation obliterated in the blink of an eye, ironically as I’m on the cusp of penning a series deal. 

All very strange. Let’s hope it’s fixable. But an explanation would go a long way here. 

@Elliot​ — thank you. Received and responded. ~ Lawrence