How do you contact customer service? —when I click the contact page it forces you to select a subject and question from their limited drop down menus. Which doesn’t list my subject or question. If I do click on a random subject, it grays-out the ‘email” box for them to contact me.  So it’s an e

Having trouble updating and claiming my page as well as profile pic

This Casting Director (Cecila Acura) is trying to scam actors/actresses by posting fake jobs on IMDBPro. What can be done to get this person removed so no one, especially new actors looking to book their first project, falls for this?? Here is a sample email someone actually received from this pers

Dear IMDb Support Team, I hope this message finds you well. My name is Yaoyao, a PhD researcher specializing in the film industry. I am currently working on a paper related to box office performance and I intend to use the "Popularity" metric from IMDb as part of my analysis. To ensure the accuracy

I have been unable to renew my daughter's IMDb pro account because it takes me to amazon to renew, and my amazon account is linked to my son's IMDb page. How do I renew my daughter's IMDb then?  It says I have to be done through amazon?

I renewed my subscription in time to benefit of the 95 usd offer but i did not received that option if i am a prime member. Please advise!

Is anyone SAG-AFTRA here who has our signup code?

I’m trying to upgrade my daughters IMDb page to IMDb pro. My first issue is that I can not remember her login details to account.

Hello! Having a bit of an issue over here... A Costume Designer client of ours is hoping to update her IMDb profile through us. After attempting to submit a shared editing request through several IMDb Pro accounts associated with her representation, the error below comes up. Any advice on how to re

How do I add missing photos of the cast and crew added to my film account?

Could you add two videos to my profile page. You are welcome to tag me in both. I was an executive producer for Motive and would like to add the movie trailer to my page. Motive Trailer, https://www.imdb.com/video/vi11322137/ I appeared in this clip of the Watchmen and would like to add the clip:

Hey there, I recently had a prospective employer try and find me on iMDB. They went and looked for my name, which usually pops up at the top because it is not a common name, and my page would not appear. I checked into it, and it seems that my iMDB ranking dropped from 192,191 down to 3,750,481 - a

Hello, I want to report that in most countries the number of releases that are shown in the International Box Office is way below the real number of films. And I'm not just talking about indie films that might have a few screens, but major releases by major distributors. For instance, I'm intereste

I was curious about IMDb Pro so I signed for the free trial. Some features were good but there were still many things I couldn't do so - considering how expensive the Pro version is - I decided not to continue with it. To my surprise, the moment I went back to the regular IMDb account, all my updat

I have registered this account for over a month but it is still showing "The Account is being processed" on the iPhone version. Can someone advise? I'd like to upload a profile photo but it just won't show up.

When you see who viewed your profile in IMDB pro, it will say for example ' 2 actors 'writer' 'casting director' it will also say something like '3 others". What constitutes 'other'?

It is impossible for me to change my email in ImdbPro. In my profile under "details" I put in a new email and they say fine, now input password.  What password?  I've keyed in an old password, a new password, they keep sending me OTP's to my new email which doesn't ever work.  Now th

I’m trying to get the free pro account for my daughter, who is a minor. She has a basic profile on imdb (not pro) and I created an amazon account in her name but to continue, I am prompted to add a credit card number with the name that matches the account. My child is a minor and therefore doe