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IMDbPro Connection Issues

Every time I try to sign up for an IMDbPro trial/subscription, and I sign into my Amazon account, I keep getting a message that says "something went wrong with contacting Amazon," and I can never get that subscription. It's the same thing when I try to link my Amazon account to my regular IMDb accou

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 • IMDbPro.com

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Underserved Suspension ,received bank confirmation my pro page did in fact go through on 1/6/21 for 149$ please lift for me :(

As Of Monday To My Total Surprise my Page was suspended?? NOT Right I Contacted my bank and now have the receipt That YOU Were In Fact Paid on 1/6/21 149$ for the year as i Have always paid yearly in January  This Makes me extremely SAd As I Have Proof and DO Absolutely as a Member long stan

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Lack of equal representation in news feed

We, IMDbPro members, love the various features that the app provides…I am deeply saddened though, that as a British-African, most of the news feed I see on my IMDbPro app are not equally representative across Black and Brown industry professionals. Why aren’t our stories being covered on the app?&nb

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 • IMDbPro.com

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Jobs Tab does not show any jobs when "Canada" is selected as a location

As you can see from the screenshot below. When i select "Canada" as a Location it says there are no jobs. HOWEVER when I select Vancouver or Toronto (which are cities in Canada), jobs appear. Its weird that a broader location "Canada" doesn't bring up any jobs but specific locations within canada br

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Acknowledged

 • IMDbPro.com

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Closed

Old manager info with an asterisk that I can't delete

Hi, I'm trying to delete some old manager information. It has an orange asterisk by the name. But when I go into "Manage representation," the management company's name doesn't even show up. How can I delete it? 

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 • IMDbPro.com

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Refund request IMDBPro

Hi there, I didn't realize that the default option after the 30-day trial was an annual membership and would like to request a refund. I also didn't receive any notifications about the end of my trial which I understand was my fault on my end. However, I would've preferred to start with a monthly re

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 • IMDbPro.com

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Accepted Solution

Closed

This video has been taken down by the IMDb staff.

I logged in this morning, to my pro account and all 83 of my videos have been taken down, with a line stating "This video has been taken down by the IMDb staff." Please help. https://pro.imdb.com/name/nm2906927?ref_=nm_nv_usr_profile

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delete imdb page

I am an IMDB pro member and have my info there. Can I delete the more generic IMDB page and then just maintain everything through pro?  And can the general public see any of the pro info?

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 • IMDbPro.com

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Account Renewal

My trial subscription was renewed without notice and I'm wondering if I can get refunded or in contact with a human??

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Answered

 • IMDbPro.com

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Contact Details

Hello, Wondering whether you can please provide your contact details (e.g. email and/or GPO address) as I need to send some correspondence to your Head Office. I am unable to locate any such details on your site.   Thanks, Chloe

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 • IMDbPro.com

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Cost of IMDb Pro

Please can you tell me and email me the monthly and annual cost of IMDb Pro. Also, will IMDb be able to send me a monthly and annual VAT invoice as my employers are willing to reimburse me.

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 • IMDbPro.com

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Payments

I've have tried to cancel this perscription several times and you continue to take $19.99  per month from my bank account. Also I'm paying for an account that I cannot post my BIO on my Movie The Book" False Porophet". I am the Owner, Writer, The Executive Director and the Executive Producer o

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 • IMDbPro.com

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Sharing lists isn't working.

Am unable to share a list I've shared with a handful of people in the past. I something wrong with the site? Haven't changed my settings at all - the link just sends recipients to a "You haven't created any lists" login page.

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 • IMDbPro.com

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How do I cancel my late husband's account without knowing his password?

My husband died a year ago and I can't find his password for his IMDBPro subscription. How can I cancel the subscription without being able to log in?

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 • IMDbPro.com

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login

I am an IMDb member and trying to join IMDb Pro but I keep having this problem. I have an amazon prime account and also an IMDb account. I enrolled with IMDb with an old Amazon account in which I forgot the password. Now when I try to join IMDb Pro it gets this message. "There was a problem The

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 • IMDbPro.com

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IMDb won't let me delete an orange asterisk "manager"

There's a manager contact with an orange asterisk on my profile. This is a manager contact that I fired awhile back. Now people who are trying to contact me continue to reach out to my previous manager and they're not happy about it. When I try to "Edit my page" and click on representation, it is no

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 • IMDbPro.com

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Why can't I find an email for customer service?

I was charged for an account that I can't sign into and I didn't authorize a charge. I need to fix this. This is incredibly frustrating that there's no way to email someone.

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 • IMDbPro.com

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I would like to add a photo in my profile

How do I add a photo of my face to my profile?

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Answered

 • IMDbPro.com

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hi, I'm failing to update/edit on Nationality....please assist

i did the whole process properly but then realised that i forgot to type on my NATIONALITY. I have tried to update my country "MALAWI" but its not showing on the list.

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In Progress

 • IMDbPro.com

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Misplaced "announced" title on the Pro site

This problem pertains only to IMDbPro. (The data is apparently displaying correctly on the free site.) From the discussion at https://community-imdb.sprinklr.com/conversations/data-issues-policy-discussions/credit-additions-are-not-working/62a7984171951105f1776ab3 , I learned that there is a fort

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In Progress

 • IMDbPro.com

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