N

2 Messages

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80 Points

Friday, March 10th, 2023 1:02 PM

Solved

want to make payment for IMDb membership but not able to do the same

​For months I am trying to make payment for IMDb pro membership but even after many attempts it is not showing any option to make payment, only card details are entered on the IMDb account payment page. Even asked many times to help centre of IMDb but of no use, they don't have any solution for any problems. Helpless help centre. Can anyone please provide solution for this problem, even asked to my bank but they also don't know what to do.  ​

Sandy

286 Messages

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4.2K Points

11 days ago

Well! You have to pay whit a credit card.

Thats the only option!

Sally

Employee

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615 Messages

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6.6K Points

10 days ago

Hi there Nupur,

 

Could you tell me exactly what problem you are having when you try to make the payment?

 

Feel free to add screenshots! :D

2 Messages

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80 Points

10 days ago

hi sally,

it is just that I have entered my card details at the given section, after that there is no option where I can hit the payment option, also no option to enter any password. I am getting emails from IMDb for payment by either updating payment method or contact to the bank. I changed 2-3 cards details but non of them are providing option for payment. 

Edward

Employee

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483 Messages

 • 

5.5K Points

9 days ago

Hello @Nupur_Agrawal,

Our customer service team has reached out to you directly for assistance with your account.

Please let us know if we can offer any further help.