S

3 Messages

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96 Points

Wed, Apr 28, 2021 3:33 PM

Upgrade to IMDb Pro

I would like to upgrade to IMDb Pro. However, I believe my account is linked to my daughters account. Every time I click on the "upgrade to Pro" link, it defaults to my daughters (Sanae Loutsis) account who is already a Pro member. Please advise. Thank you! 

Responses

Karen_P

4.3K Messages

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58.1K Points

9 d ago

Easiest thing to do is to use another device. Your computer is causing that with cookies. Otherwise you may need to clear your cookies which will wipe your computer of it's ease of function until all those cookies are restored after revisiting all the sites that those cookies had stored in your memory.

3 Messages

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96 Points

@Karen_P thank you! I will first try to set up a new account for myself without Amazon ties. If that fails I will try removing the cookies from my computer. 

Employee

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1.6K Messages

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31.1K Points

9 d ago

Hi @shawntamie 

It sounds like you're being linked to your daughters account because you may be using the same Amazon account credentials. Keep in mind that an Amazon account can only be linked to one IMDb/IMDbPro account, and vice-versa. If you are looking to have two separate IMDbPro accounts, this will require two separate Amazon accounts. Please note that you do not have to use an Amazon Prime account and that you are more than able to create an additional account to link to an IMDbPro membership.

3 Messages

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96 Points

At this point I really don't care what my IMDb account is set up under. I am more concerned with interrupting or causing issues with my daughter's account. I will try to set up my account without any Amazon account ties. Thank you!

Employee

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1.6K Messages

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31.1K Points

Hi @shawntamie

To clarify - to create a second IMDbPro membership, you will be required to use an Amazon account that is not already linked to an active IMDbPro membership. This may mean that you have to create a second Amazon account so you can setup your IMDbPro membership without disrupting your daughter's account.  

7.7K Messages

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178K Points

1 d ago

To my understanding, the way to setup a second IMDb name page in the normal way would involve creating a new Amazon customer account, which would have an email address distinct from the older account, and also creating an IMDb member account registered with that same email address, and then upgrading it to IMDbPro, before claiming the distinct name page. Of course, the customer is more than welcome to use the same billing information for both of the Amazon customer accounts.