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george_rubino's profile

Mon, Feb 22, 2021 9:12 PM

Unauthorized request for payment since I already paid.

You want me to renew my subscription, but I renew for a year on August 26.  I paid $163.30 with my VISA account.  Could you please adjust that and allow me house !MDB Pro.  

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Employee

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1.3K Messages

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28.2K Points

3 days ago

Hi @george_rubino 

If you are still having further difficulty, please reach out directly to us on the IMDb Contact Us Form using the selection path: Log in/Sign up questions > Login & other account issues > Login recovery